You will be fine MTVM, just don't expect to be every ones friend while you are doing the job, but you can earn respect instead. I have agree that the mental task of merging threads etc is interesting as is working out how has the duplicate accounts. It can be a lot of fun as well as hard work which people sometimes don't notice. Anyway welcome on board from an oldie to a newbiee.
Ohh a veteran then This is only my third day on the job, I'm yet to have to give out my first infraction, although so far I'm actually enjoying the menial tasks of locking and merging threads though