Notices

General Chat General discussion. Want to chat about anything not covered in another forum - This is the place!

Reply
 
Thread Tools Search this Thread Display Modes
Old 25-06-2019, 03:24 PM #1
Denver's Avatar
Denver Denver is offline
I Cant Breathe
 
Join Date: Aug 2013
Location: HomeTown
Posts: 57,017

Favourites (more):
BB2023: Tom
Strictly 2020: Bill Bailey


Denver Denver is offline
I Cant Breathe
Denver's Avatar
 
Join Date: Aug 2013
Location: HomeTown
Posts: 57,017

Favourites (more):
BB2023: Tom
Strictly 2020: Bill Bailey


Default Customer Service problems from a staffs point of view

Feel free to share

I hate people who talk on the phone/to whoever they are with instead of paying

I hate people who count every penny out of their purse, its 2019 use contactless sad people

People who take their time
__________________

Spoiler:

[/CENTER]

Denver is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 03:26 PM #2
Niamh.'s Avatar
Niamh. Niamh. is offline
I Love my brick
 
Join Date: Jun 2009
Location: Ireland-The peoples Republic of Cork!
Posts: 142,140

Favourites (more):
BB19: Cian
IAC2018: Rita Simons


Niamh. Niamh. is offline
I Love my brick
Niamh.'s Avatar
 
Join Date: Jun 2009
Location: Ireland-The peoples Republic of Cork!
Posts: 142,140

Favourites (more):
BB19: Cian
IAC2018: Rita Simons


Default

Not in customer service now but when I worked in a bar i actually had a person whistle at me one time to get my attention
__________________

Spoiler:

Quote:
Originally Posted by GiRTh View Post
You compare Jim Davidson to Nelson Mandela?
Quote:
Originally Posted by Jesus. View Post
I know, how stupid? He's more like Gandhi.

Quote:
Originally Posted by Isaiah 7:14 View Post



Katie Hopkins reveals epilepsy made her suicidal - and says she identifies as a MAN
Quote:
Originally Posted by Livia View Post
Just because she is a giant cock, doesn't make her a man.
Niamh. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 03:27 PM #3
Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Default

When people blame YOU for the fact that THEY did not put a price on their own bet and therefore lost out on more money because YOU should have been psychic and realised they wanted it even when they didn't.
Marsh. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 03:35 PM #4
Jordan.'s Avatar
Jordan. Jordan. is offline
Senior Member
 
Join Date: May 2009
Posts: 63,933

Favourites:
BB2023: Noky


Jordan. Jordan. is offline
Senior Member
Jordan.'s Avatar
 
Join Date: May 2009
Posts: 63,933

Favourites:
BB2023: Noky


Default

People who reply like **** when you ask if they need a bag, as if it's inconceivable that they could have possibly brought their own with them.
Jordan. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 03:56 PM #5
Cherie's Avatar
Cherie Cherie is offline
This Witch doesn't burn
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Cherie Cherie is offline
This Witch doesn't burn
Cherie's Avatar
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Default

Quote:
Originally Posted by Jordan. View Post
People who reply like **** when you ask if they need a bag, as if it's inconceivable that they could have possibly brought their own with them.
tbf it can be quite annoying when you have just hoiked two big bags for life onto the packing area, and the daftie still asks you if you want a bag for the 5 items you have on the belt, I know its automatic pilot or maybe they are told they have to ask everyone but maybe exercise a bit of common sense

Last edited by Cherie; 25-06-2019 at 04:00 PM.
Cherie is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 04:02 PM #6
Jordan.'s Avatar
Jordan. Jordan. is offline
Senior Member
 
Join Date: May 2009
Posts: 63,933

Favourites:
BB2023: Noky


Jordan. Jordan. is offline
Senior Member
Jordan.'s Avatar
 
Join Date: May 2009
Posts: 63,933

Favourites:
BB2023: Noky


Default

Quote:
Originally Posted by Cherie View Post
tbf it can be quite annoying when you have just hoiked two big bags for life onto the packing area, and the daftie still asks you if you want a bag for the 5 items you have on the belt, I know its automatic pilot or maybe they are told they have to ask everyone but maybe exercise a bit of common sense
I was referring to customers who clearly have no bags on them.
Jordan. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 04:04 PM #7
Dogeatdog's Avatar
Dogeatdog Dogeatdog is offline
The other Shaun :)
 
Join Date: Jul 2018
Location: London
Posts: 4,474

Favourites (more):
Love Island 5: Maura
CBB22: Ryan Thomas


Dogeatdog Dogeatdog is offline
The other Shaun :)
Dogeatdog's Avatar
 
Join Date: Jul 2018
Location: London
Posts: 4,474

Favourites (more):
Love Island 5: Maura
CBB22: Ryan Thomas


Default

Quote:
Originally Posted by Jordan. View Post
People who reply like **** when you ask if they need a bag, as if it's inconceivable that they could have possibly brought their own with them.
I used to get this quite a lot. I got round it kind of by simply asking “did you bring any bags with you or do you need to buy one/some”. Even this still caused problems for example

Me: Did you bring any bags or do you need to buy some?
Customer: Yes

Is that a yes you have one or you need to buy one? Some people are too blunt sometimes.
__________________
RIP Matthew Perry 1969-2023
Spoiler:

Dogeatdog is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 04:09 PM #8
arista's Avatar
arista arista is offline
Senior Member
 
Join Date: May 2006
Posts: 165,081
arista arista is offline
Senior Member
arista's Avatar
 
Join Date: May 2006
Posts: 165,081
Default

Quote:
Originally Posted by Niamh. View Post
Not in customer service now but when I worked in a bar i actually had a person whistle at me one time to get my attention

Whistle
Not so bad

Last edited by arista; 25-06-2019 at 04:10 PM.
arista is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 04:10 PM #9
Tony Montana's Avatar
Tony Montana Tony Montana is offline
Why So Serious?
 
Join Date: Mar 2018
Location: A Galaxy far, far away
Posts: 16,201

Favourites (more):
Love Island 6: Shaughna
DOI 2020: Maura Higgins


Tony Montana Tony Montana is offline
Why So Serious?
Tony Montana's Avatar
 
Join Date: Mar 2018
Location: A Galaxy far, far away
Posts: 16,201

Favourites (more):
Love Island 6: Shaughna
DOI 2020: Maura Higgins


Default

When I'm on the till alone and there's a long queue and a customer shouts at me to ring the bell for another colleague to join me.

SHUT YOUR ****ING MOUTH BITCH!!!!
__________________



Quote:
Originally Posted by Liam- View Post
Oh yeah, you could definitely see the memory of his cock in her eyes

Last edited by Tony Montana; 25-06-2019 at 04:11 PM.
Tony Montana is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 04:45 PM #10
Cherie's Avatar
Cherie Cherie is offline
This Witch doesn't burn
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Cherie Cherie is offline
This Witch doesn't burn
Cherie's Avatar
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Default

Quote:
Originally Posted by Jordan. View Post
I was referring to customers who clearly have no bags on them.
why bother asking, throw the items down the belt and wait for them to pipe up
Cherie is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:02 PM #11
Kate!'s Avatar
Kate! Kate! is offline
IntoxiKated
 
Join Date: Aug 2009
Location: Wigan baby yeah!
Posts: 29,967

Favourites (more):
BB2023: Henry
Strictly 2020: Maisie Smith


Kate! Kate! is offline
IntoxiKated
Kate!'s Avatar
 
Join Date: Aug 2009
Location: Wigan baby yeah!
Posts: 29,967

Favourites (more):
BB2023: Henry
Strictly 2020: Maisie Smith


Default

Quote:
Originally Posted by Tony Montana View Post
When I'm on the till alone and there's a long queue and a customer shouts at me to ring the bell for another colleague to join me.

SHUT YOUR ****ING MOUTH BITCH!!!!
__________________



Taking part in Strictly Jake's Tibb does Strictly Game.
Kate! is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:04 PM #12
Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Default

Quote:
Originally Posted by Tony Montana View Post
When I'm on the till alone and there's a long queue and a customer shouts at me to ring the bell for another colleague to join me.

SHUT YOUR ****ING MOUTH BITCH!!!!
Oh I get that all the time "Can you ring up?"

I could ring up Albus ****ing Dumbledore but your bet would still be late and you're not getting paid out pal!!!
Marsh. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:05 PM #13
Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Default

Quote:
Originally Posted by Cherie View Post
why bother asking, throw the items down the belt and wait for them to pipe up
Well that's bloody rude!!
Marsh. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:06 PM #14
Cherie's Avatar
Cherie Cherie is offline
This Witch doesn't burn
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Cherie Cherie is offline
This Witch doesn't burn
Cherie's Avatar
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Default

Quote:
Originally Posted by Marsh. View Post
Well that's bloody rude!!
that is what I would do... I'm not sure I would be cut out for customer service
Cherie is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:07 PM #15
Cherie's Avatar
Cherie Cherie is offline
This Witch doesn't burn
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Cherie Cherie is offline
This Witch doesn't burn
Cherie's Avatar
 
Join Date: Oct 2011
Posts: 61,438

Favourites (more):
Strictly 2020: Bill Bailey
BB19: Sian


Default

actually I think in Lidl and Aldi the staff dont ask about bags they just chuck the stuff at speed into the packing area and you return the favour by firing on all cylinders into a trolley and slink off and pack it else where
Cherie is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:09 PM #16
Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Marsh. Marsh. is offline
Senior Member
 
Join Date: Sep 2008
Posts: 79,984


Default

Quote:
Originally Posted by Cherie View Post
actually I think in Lidl and Aldi the staff dont ask about bags they just chuck the stuff at speed into the packing area and you return the favour by firing on all cylinders into a trolley and slink off and pack it else where
Oh I pack my stuff there and then whilst getting glares as they're already pelting the next customer's shopping through the till.
Marsh. is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:09 PM #17
Denver's Avatar
Denver Denver is offline
I Cant Breathe
 
Join Date: Aug 2013
Location: HomeTown
Posts: 57,017

Favourites (more):
BB2023: Tom
Strictly 2020: Bill Bailey


Denver Denver is offline
I Cant Breathe
Denver's Avatar
 
Join Date: Aug 2013
Location: HomeTown
Posts: 57,017

Favourites (more):
BB2023: Tom
Strictly 2020: Bill Bailey


Default

I hate it it when they count out the money in change and after 5 mins realise they dont have enough and ask to pay by card
__________________

Spoiler:

[/CENTER]

Denver is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:09 PM #18
Samm Samm is offline
we
 
Join Date: Jan 2013
Posts: 29,474

Favourites:
BB7: Jayne


Samm Samm is offline
we
 
Join Date: Jan 2013
Posts: 29,474

Favourites:
BB7: Jayne


Default

when I used to work in retail I hated and I mean HATED when customers would ask for a bag after they've paid or say no and then say yes after
Samm is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:10 PM #19
caprimint's Avatar
caprimint caprimint is offline
another vice
 
Join Date: Jun 2016
Posts: 7,997

Favourites (more):
CBB2024: Louis Walsh
BB2023: Jordan
caprimint caprimint is offline
another vice
caprimint's Avatar
 
Join Date: Jun 2016
Posts: 7,997

Favourites (more):
CBB2024: Louis Walsh
BB2023: Jordan
Default

Quote:
Originally Posted by Marsh. View Post
Oh I pack my stuff there and then whilst getting glares as they're already pelting the next customer's shopping through the till.


Yeah I only normally buy a few items from there at a time, but I can't imagine the STRESS if you do a big shop there on your own
caprimint is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:14 PM #20
bitontheslide's Avatar
bitontheslide bitontheslide is offline
self-oscillating
 
Join Date: Jul 2014
Posts: 45,261

Favourites:
BB2023: Noky
BB19: Sian


bitontheslide bitontheslide is offline
self-oscillating
bitontheslide's Avatar
 
Join Date: Jul 2014
Posts: 45,261

Favourites:
BB2023: Noky
BB19: Sian


Default

i purposely take my time packing my bags just to annoy the person at the till and the people queuing behind, it's very satisfying and a lot less stressful
bitontheslide is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:22 PM #21
michael21 michael21 is offline
User banned
 
Join Date: Apr 2010
Location: In my big house
Posts: 13,901


michael21 michael21 is offline
User banned
 
Join Date: Apr 2010
Location: In my big house
Posts: 13,901


Default

Quote:
Originally Posted by Niamh. View Post
Not in customer service now but when I worked in a bar i actually had a person whistle at me one time to get my attention
How rude the person should of said madam can can you come over here please when your ready
michael21 is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:24 PM #22
michael21 michael21 is offline
User banned
 
Join Date: Apr 2010
Location: In my big house
Posts: 13,901


michael21 michael21 is offline
User banned
 
Join Date: Apr 2010
Location: In my big house
Posts: 13,901


Default

Quote:
Originally Posted by arista View Post
Whistle
Not so bad
Sure if it a dog like a sheep dog but not a female it disrpecful
michael21 is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 05:38 PM #23
Daniel-X's Avatar
Daniel-X Daniel-X is offline
Simba Wiv Ya Friggin ‘Air
 
Join Date: Aug 2014
Location: You Chanelle from Wikkfield, wherever the **** you’re from
Posts: 17,620

Favourites (more):
RPDR UK 2: A'Whora
Strictly 2020: Maisie Smith


Daniel-X Daniel-X is offline
Simba Wiv Ya Friggin ‘Air
Daniel-X's Avatar
 
Join Date: Aug 2014
Location: You Chanelle from Wikkfield, wherever the **** you’re from
Posts: 17,620

Favourites (more):
RPDR UK 2: A'Whora
Strictly 2020: Maisie Smith


Default

Working in Boots is an absolute nightmare.

‘Do you have a Boots card?’
‘Oh yes I do love!
*looks around purse for two minutes*
‘It must be in me other purse love!’
‘Ok i’ll validate your receipt you have thirty days to bring it in’
‘IT’S HERE’
*passes me card after I’ve closed the transaction*

The reason I don’t bother asking fot them if my managers not in earshot. Fff
Daniel-X is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 06:22 PM #24
Toy Soldier Toy Soldier is offline
-
 
Join Date: Jul 2013
Posts: 30,350


Toy Soldier Toy Soldier is offline
-
 
Join Date: Jul 2013
Posts: 30,350


Default

I hate... err... customers. I hate when they think they know what they're talking about when they don't have a clue. I hate when they're wrong and get angry about how right they are. I hate that they don't notice that no one in the building ****ing cares about their "customer experience" and wants them to promptly piss off. I hate that they think the declaration that they'll "call customer services" is a legitimate threat, and not actually a joke. The customer is not always right. The customer is usually completely wrong. And 50% of the time they also have B.O.

I left retail management a month ago after 9 and a half years and it's up there with one of the best days of my life .
Toy Soldier is offline   Reply With QuoteReply With Quote
Old 25-06-2019, 06:46 PM #25
Samm Samm is offline
we
 
Join Date: Jan 2013
Posts: 29,474

Favourites:
BB7: Jayne


Samm Samm is offline
we
 
Join Date: Jan 2013
Posts: 29,474

Favourites:
BB7: Jayne


Default

Quote:
Originally Posted by bitontheslide View Post
i purposely take my time packing my bags just to annoy the person at the till and the people queuing behind, it's very satisfying and a lot less stressful
you must have a sad little life jane
Samm is offline   Reply With QuoteReply With Quote
Reply

Bookmark/share this topic

Tags
customer, point, problems, service, staffs, view

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:05 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
 

About Us ThisisBigBrother.com

"Big Brother and UK Television Forum. Est. 2001"

 

© 2023
no new posts