View Full Version : Can someone help me
Glenn.
15-09-2010, 10:58 PM
Ive been trying to download iTunes but the download keeps getting stuck at 99% and fails.
Has someone got the iTunes setup file? And if you have is there any way you could send it to me via email? I would really appreciate it.
Smithy
15-09-2010, 11:02 PM
I think the setup file would be to big to send via email, do you have any previous versions of iTunes installed?
Glenn.
15-09-2010, 11:04 PM
I think the setup file would be to big to send via email, do you have any previous versions of iTunes installed?
No. I have swapped computers and I couldn't find the setup file on my old computer. I thought it would be ok and I would just be able to download it, but I can't.
Jessica.
15-09-2010, 11:07 PM
Make sure the account you are using on the computer is administrator. If it is administrator already try using a different browser.
If neither of those work maybe you are downloading the wrong version.
Do you have 32x bit or 64x bit windows because that caused me a problem at first but it is easily resolved?
Mystic Mock
15-09-2010, 11:07 PM
go to jessicas thread? she is able to help you with any problem with your computer.
Glenn.
15-09-2010, 11:12 PM
Make sure the account you are using on the computer is administrator. If it is administrator already try using a different browser.
If neither of those work maybe you are downloading the wrong version.
Do you have 32x bit or 64x bit windows because that caused me a problem at first but it is easily resolved?
I'm not sure what it is. But Im gonna try and download the 64x bit one and see if I get any further.
Jessica.
15-09-2010, 11:12 PM
I'm not sure what it is. But Im gonna try and download the 64x bit one and see if I get any further.
Yep that might be it. :)
What browser are you using btw?
Glenn.
15-09-2010, 11:14 PM
Im using IE8 and the 64x bit download froze at 1% which is even worse than the 32x bit. Im so frustrated!!!
Jessica.
15-09-2010, 11:17 PM
Im using IE8 and the 64x bit download froze at 1% which is even worse than the 32x bit. Im so frustrated!!!
IE? D:
Try Firefox, Googe Chrome, Opera, Safari. Most people have FF and Chrome anyway.
IE has so many problems. :bawling:
Glenn.
15-09-2010, 11:20 PM
Downloading Chrome now:thumbs:
Jessica.
15-09-2010, 11:22 PM
Downloading Chrome now:thumbs:
Aw good. :)
Chrome is good for downloads.
Glenn.
16-09-2010, 12:21 AM
Chrome wouldn't download but I downloaded Firefox, and downloaded iTunes without any problems. Thanks for all the help Jessica:thumbs:
Glenn.
12-08-2014, 11:24 PM
Thank you jess for introducing me to Firefox :love:
Jessica.
12-08-2014, 11:26 PM
Thank you jess for introducing me to Firefox :love:
You're welcome. :love: Who would have known that I had been part of your internet experience for the last four years?
Glenn.
12-08-2014, 11:26 PM
It's wonderful :lovedup:
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