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View Full Version : A customer dilemma....


Ammi
27-02-2013, 01:24 PM
You are working as a cashier at a fast food place. Your managers hold strict policies regarding tills and cash shortages, any shortage may result in a week's suspension, or termination of employment, if the amount is high enough.

A teenage boy who is obviously mentally handicapped comes in and orders about £10 worth of food. You hand him the food and he gives you £1 in return and walks away with it.

What do you do?

Niamh.
27-02-2013, 01:25 PM
I call my manager and ask him what should i do :idc:

AnnieK
27-02-2013, 01:26 PM
Bring it immediately to the attention of the Manager and hope they can advise on the best way to deal with it.

Suze
27-02-2013, 01:27 PM
I would probably put the money in out of my own pocket.

Ammi
27-02-2013, 01:28 PM
EDIT:..so the manager is out of the country at the time and not contactable...

Ammi
27-02-2013, 01:29 PM
I would probably put the money in out of my own pocket.

..yeah, that's what I would do as well...

Niamh.
27-02-2013, 01:30 PM
I don't know then, it's a tough one, I mean if it was a once off thing I'd probably just put the money in myself but what's to say that this guy thinks oh they take my money there I'll go back again tomorrow

Black Dagger
27-02-2013, 01:31 PM
As unfortunate as his situation is, I'd obviously tell him that, that food cost him £10. I'm not risking unemployment when I'd have bills to be paying.

joeysteele
27-02-2013, 01:31 PM
I would for sure put the difference in.

Jesus.
27-02-2013, 01:31 PM
I'd call the police, and SWAT teams. That s**t ain't going down on my watch.

Niamh.
27-02-2013, 01:31 PM
and presumably if he's able to get himself to a fast food place by himself, he should be well enough to understand the concept of money and paying for things

MTVN
27-02-2013, 01:34 PM
I would drag him back to the till by his ear and make him pay the right amount, the cheeky git

arista
27-02-2013, 01:34 PM
You are working as a cashier at a fast food place. Your managers hold strict policies regarding tills and cash shortages, any shortage may result in a week's suspension, or termination of employment, if the amount is high enough.

A teenage boy who is obviously mentally handicapped comes in and orders about £10 worth of food. You hand him the food and he gives you £1 in return and walks away with it.

What do you do?


Get Security to arrest him



search him to find out who is charge of him
Phone them - tell them to collect him
take all the shopping back

Ammi
27-02-2013, 01:34 PM
I'd call the police, and SWAT teams. That s**t ain't going down on my watch.

http://3.bp.blogspot.com/-4mvGyPASEg4/T5zjt62vALI/AAAAAAAAA3U/enDnpxJcUF8/s1600/jesuswithgun.jpg

Niamh.
27-02-2013, 01:34 PM
lol Arista

arista
27-02-2013, 01:36 PM
lol Arista


The point is Someone is in Charge of him.

arista
27-02-2013, 01:38 PM
And Ammi its a Shop
not a Charity.

Vicky.
27-02-2013, 01:40 PM
As unfortunate as his situation is, I'd obviously tell him that, that food cost him £10. I'm not risking unemployment when I'd have bills to be paying.

I agree with this.

No way would I be putting it in for him, especially given that if I am working in a fast food restaurant, chances are I have not much spare cash anyway. There is absolutely no reason for me to buy his food tbh..if hes there unsupervised you would expect that he is not mentally disabled enough to not understand the concept of paying for things, and if that makes me sound harsh so be it.

Josy
27-02-2013, 01:40 PM
I would drag him back to the till by his ear and make him pay the right amount, the cheeky git

:joker::joker::joker:


I would let who ever was in charge know straight away and I definitely would not put the money in myself.

Kizzy
27-02-2013, 01:47 PM
I would short change the next 9 people a quid.... hehehe

Amy Jade
27-02-2013, 02:00 PM
I would take the food back, £10 is 8 jägerbombs I would be robbed of.

Vicky.
27-02-2013, 02:02 PM
I would take the food back, £10 is 8 jägerbombs I would be robbed of.

:joker:

Kate!
27-02-2013, 02:58 PM
I would drag him back to the till by his ear and make him pay the right amount, the cheeky git

:joker:

Iceman
27-02-2013, 03:01 PM
The point is Someone is in Charge of him.

Thats a stupid and old fashioned way of thinking. People who have mental handicaps dont have to have someone in charge of them and can be well capable of living a normal life completely........

Jesus.
27-02-2013, 03:02 PM
The point is Someone is in Charge of him.

You do realise slavery is an outdated concept?

Marc
27-02-2013, 03:02 PM
Just pay it out of my tips (if I got them) if not.. out of my wages.

Marc
27-02-2013, 03:03 PM
EDIT:..so the manager is out of the country at the time and not contactable...

STOP MAKING OUR LIVES SO GOD DAMN FRUSTRATING!!

~lol

Sam:)
27-02-2013, 04:44 PM
I agree with Vicky, if he is capable of going to a fast food restaurant on his own he should understand how money works.

Marc
27-02-2013, 04:54 PM
I would short change the next 9 people a quid.... hehehe

Ohhhh good idea

Jack_
27-02-2013, 05:10 PM
I think it'd be perfectly possibly to call him back in a calm, polite and nice manner and explain to him in a caring way that the food cost £10. I'm sure he'd be able to understand if you spoke to him with respect for his feelings. If all else failed I'd just let him off, but I'm pretty sure if you explained it in a kind manner he'd be more than capable of understanding.

Brother Leon
27-02-2013, 05:17 PM
Cash before giving food...simples.

arista
27-02-2013, 05:19 PM
I think it'd be perfectly possibly to call him back in a calm, polite and nice manner and explain to him in a caring way that the food cost £10. I'm sure he'd be able to understand if you spoke to him with respect for his feelings. If all else failed I'd just let him off, but I'm pretty sure if you explained it in a kind manner he'd be more than capable of understanding.


No Jack
Shops do not want Liberal you


Its a Shop
Not a Charity