HSBC Bank Error : 275,000 not got their wages

[arista]

Bank Holiday Weekend - Worse time


HSBC - have no timetable on the fix

Pathetic


http://news.sky.com/story/1543108/have-you-been-paid-hsbc-glitch-halts-salaries


Update : They say its been Fixed at 6:30PM

Ch4HDNews just said it will be OK Tomorrow

[user104658]

To be fair, this has happened with RBS something like 3 times now. More transactions being carried out digitally rather than with cash / cheque, old systems can't keep up.

[JoshBB]

This is awful for people who needed their money on time.

[Ashley.]

This is awful for people who needed their money on time.

heh

[Sticks]

Surely people should run their finances so they have a sufficient financial cushion to pay bills if their salaries are not paid on time?

Also if I read the pronouncements right, HSBC will only compensate their own customers, so if you are a customer of another bank, and you have incurred bank charges and hardship due to this error by HSBC, it is a case of "Suck it up, you won't get a bean, have a nice day!"

[Kizzy]

If you have DD for morgage/rent/ cars/phones maybe some could stand that taken out and some not, many live month to month.

[arista]

If you have DD for morgage/rent/ cars/phones maybe some could stand that taken out and some not, many live month to month.


Yes
its tough,


I assume its all fixed now so 48hours late

[Sticks]

A lot of people reporting that their money has not showed up

In this tweet (https://twitter.com/HSBC_UK_Help/status/638046878383374336) HSBC admits

If Fridays payments missed the cut off for the day then they will credit on the next working Day which is Tuesday

So it was quite disingenuous to say it was fixed.

[Kizzy]

Wow that's pretty grim for those with bank holiday plans... hmmm, why is this bank so desperate to cling on to funds?

[Sticks]

That is just the way the BACS works from what I can tell. The money was pushed out, but the receiving bank had shut up shop for the weekend.