Cherie
21-06-2017, 02:36 PM
http://www.bbc.co.uk/news/uk-wales-south-east-wales-40357254
call centre in Cardiff, the supermarket giant has confirmed.
Tesco said it was consolidating its customer engagement centres (CEC) into a single site in Dundee, Scotland, where 250 jobs would be created.
Economy Secretary Ken Skates said a package of support will be put together for those affected at the Heath site.
Tesco said it needed to ensure its business is "sustainable and cost effective".
The company is proposing to close the Cardiff CEC in February 2018.
Tesco boss Matt Davies said the "retail sector is facing unprecedented challenges" and it had to meet the "changing needs of our customers".
"To help us achieve this, we've taken the difficult decision to close our customer service operations in Cardiff," he said.
"We realise this will have a significant effect on colleagues in the Cardiff area, and our priority now is to continue to do all we can to support them at this time."
call centre in Cardiff, the supermarket giant has confirmed.
Tesco said it was consolidating its customer engagement centres (CEC) into a single site in Dundee, Scotland, where 250 jobs would be created.
Economy Secretary Ken Skates said a package of support will be put together for those affected at the Heath site.
Tesco said it needed to ensure its business is "sustainable and cost effective".
The company is proposing to close the Cardiff CEC in February 2018.
Tesco boss Matt Davies said the "retail sector is facing unprecedented challenges" and it had to meet the "changing needs of our customers".
"To help us achieve this, we've taken the difficult decision to close our customer service operations in Cardiff," he said.
"We realise this will have a significant effect on colleagues in the Cardiff area, and our priority now is to continue to do all we can to support them at this time."