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View Full Version : Told to pay £2.29 at the till for £2 garlic bread


Gusto Brunt
31-08-2017, 02:31 PM
So in Iceland there are garlic bread for 5 for £2. So I had the change ready, £2.

Got to the till and the guy said 'you're 29p short.'

I said, HOW????

He said, 'they're £2.29.'

I said nothing in Iceland is £2.29, it's all rounded up: £1, £2, £3, or rarely 50p...like £1.50. But mostly it's rounded up to the nearest pound.

So he said I had to pay the extra 29p. I reluctantly had to break into a ten pound note.:fist:

So it was afternoon a skeleton staff was on, couldn't find an assistant, then found the assistant manager creeping about. I said, 'HEY! I've just been charged 29p extra for a £2 product.' :fist:

We went round to the freezer and saw indeed they were £2 for 5.

He said, 'fair cop', and gave me an immediate refund. Some people would have just forgotten about it, as it was only 29p. But not me. :smug::hee::joker:

Crimson Dynamo
31-08-2017, 02:37 PM
cant you get Garlic Bread in England?

Shaun
31-08-2017, 02:38 PM
wow that showed him huh

Gusto Brunt
31-08-2017, 02:43 PM
cant you get Garlic Bread in England?

I am in England. Doh, Iceland. :p

Jordan.
31-08-2017, 02:44 PM
It was £2.29 the ticket was wrong

Gusto Brunt
31-08-2017, 02:44 PM
wow that showed him huh

It didn't actually.

The dope who who charged me £2.29 never saw I got a refund, so he probably still thinks he is right. :fist:

Gusto Brunt
31-08-2017, 02:45 PM
It was £2.29 the ticket was wrong

In law if something is advertised say as £2, it must sell for £2.

Jordan.
31-08-2017, 02:47 PM
In law if something is advertised say as £2, it must sell for £2.

And that's why you got it for £2, but you're making out the cashier was wrong when he wasn't.

Crimson Dynamo
31-08-2017, 02:49 PM
I take it if a vampire was on the tills there would be a sign saying "no garlic bread sold at this till"?

:fist:

Bloody Iceland

Tom4784
31-08-2017, 02:51 PM
It didn't actually.

The dope who who charged me £2.29 never saw I got a refund, so he probably still thinks he is right. :fist:

Judging from my own experiences in retail, both him and his manager are probably laughing at the guy who kicked up a fuss over 29p.

thesheriff443
31-08-2017, 02:56 PM
Judging from my own experiences in retail, both him and his manager are probably laughing at the guy who kicked up a fuss over 29p.

Well it's not funny is it, if you are a penny short, they don't just say, that's fine off you go do they?

LukeB
31-08-2017, 02:56 PM
Yeah it's really annoying when it says this price but when you get to the till it's different.

thesheriff443
31-08-2017, 02:57 PM
I take it if a vampire was on the tills there would be a sign saying "no garlic bread sold at this till"?

:fist:

Bloody Iceland

No but they see you coming and close the till.

Tom4784
31-08-2017, 03:04 PM
Well it's not funny is it, if you are a penny short, they don't just say, that's fine off you go do they?

If your budget is that tight that a penny can make or break a purchase then you probably shouldn't be wasting money on Garlic Bread.

Cherie
31-08-2017, 03:06 PM
Well it's not funny is it, if you are a penny short, they don't just say, that's fine off you go do they?

that is so true, penny short, you have to put it back

Niamh.
31-08-2017, 03:07 PM
Judging from my own experiences in retail, both him and his manager are probably laughing at the guy who kicked up a fuss over 29p.

**** that ****, 29p is better in my pocket than a big Supermarket chain. Can you imagine how much all them 29p's added up are?

Cherie
31-08-2017, 03:08 PM
If your budget is that tight that a penny can make or break a purchase then you probably shouldn't be wasting money on Garlic Bread.

what kind of logic is that? sometime you pick something up and think you have enough then find you are 2p out or something you might get away with it in a corner shop you will have to put it back in a chain

Cherie
31-08-2017, 03:09 PM
**** that ****, 29p is better in my pocket than a big Supermarket chain. Can you imagine how much all them 29p's added up are?

Penny wise :hee:

Tom4784
31-08-2017, 03:11 PM
what kind of logic is that? sometime you pick something up and think you have enough then find you are 2p out or something you might get away with it in a corner shop you will have to put it back in a chain

Ever heard of debit cards?

Ashley.
31-08-2017, 03:11 PM
Well it's not funny is it, if you are a penny short, they don't just say, that's fine off you go do they?

They sometimes do. They let me off when I accidentally go over at the petrol station and I've only got cash on me. :hee:

Littlegreen
31-08-2017, 03:12 PM
Even if it's an extra 5p I feel gutted to have overspent. So I get you.

Cherie
31-08-2017, 03:29 PM
Ever heard of debit cards?

sometimes people forget their wallets/purses ever heard of that?

Cherie
31-08-2017, 03:30 PM
Ever heard of debit cards?

They sometimes do. They let me off when I accidentally go over at the petrol station and I've only got cash on me. :hee:

You wouldn't get it from Dezzy he would send you home for your debit card to pay the 2p

caprimint
31-08-2017, 03:31 PM
5 for £2 sounds like a pretty damn good deal

(I wouldn't forget about the 29p either :hehe:)

Smithy
31-08-2017, 03:34 PM
In law if something is advertised say as £2, it must sell for £2.

They don't actually, if something is on offer, then there is no obligation

Withano
31-08-2017, 03:35 PM
He charges everyone 29p extra so he can buy a mansion at the end of the year.

Smithy
31-08-2017, 03:35 PM
Judging from my own experiences in retail, both him and his manager are probably laughing at the guy who kicked up a fuss over 29p.
[2]
Well it's not funny is it, if you are a penny short, they don't just say, that's fine off you go do they?

Depends if the customer is Cherie or not

Tom4784
31-08-2017, 03:45 PM
You wouldn't get it from Dezzy he would send you home for your debit card to pay the 2p

Who leaves their house without their debit card these days if they are going to buy something?

Niamh.
31-08-2017, 03:48 PM
Who leaves their house without their debit card these days if they are going to buy something?

Why should you use your debit card if you have the amount the item costs in cash but they're over charging you? You get charged everytime you use the debit card as well (well you do here anyhow)

Smithy
31-08-2017, 03:50 PM
Why should you use your debit card if you have the amount the item costs in cash but they're over charging you? You get charged everytime you use the debit card as well (well you do here anyhow)

If you're going shopping you don't know how much you're going to spend, so how do you know you have the correct amount of money?

caprimint
31-08-2017, 03:50 PM
Why should you use your debit card if you have the amount the item costs in cash but they're over charging you? You get charged everytime you use the debit card as well (well you do here anyhow)
I think here if it's under £5 then you get charged, I've never used my card to pay for anything in a supermarket, I always take the money

T*
31-08-2017, 03:50 PM
Consumer rights indicate if something is more expensive than advertised on the shelves then you should've been served the correct amount that was at the shelf
Woo!

caprimint
31-08-2017, 03:50 PM
If you're going shopping you don't know how much you're going to spend, so how do you know you have the correct amount of money?
You should have a budget, if you don't this is how people overspend :worry:

Niamh.
31-08-2017, 03:51 PM
If you're going shopping you don't know how much you're going to spend, so how do you know you have the correct amount of money?

But Gusto was only buying the garlic bread because he said he had his £2 ready, this is what I was talking about, not a full weeks shop or whatever

T*
31-08-2017, 03:51 PM
Why should you use your debit card if you have the amount the item costs in cash but they're over charging you? You get charged everytime you use the debit card as well (well you do here anyhow)

You get charged everytime?! D:
I've never been charged it must not be a thing here

Smithy
31-08-2017, 03:54 PM
Consumer rights indicate if something is more expensive than advertised on the shelves then you should've been served the correct amount that was at the shelf
Woo!
Do we have to sell products for the price shown if we have made a mistake?
Normally, no. When, for example, a shop displays products and their prices, the shop is not directly offering them for sale but issuing an 'invitation to treat': when the customer offers to buy the product, the shop can decide whether to accept or reject the customer's offer.

You would, of course, need to correct the price once your error had been pointed out. Otherwise you could be accused of displaying a deliberately misleading price and could face legal action.
You should have a budget, if you don't this is how people overspend :worry:

But Gusto was only buying the garlic bread because he said he had his £2 ready, this is what I was talking about, not a full weeks shop or whatever
Yes but that's because he thought all he was spending was £2, if you leave to go to the shop, unless you know for certain what you're buying you'll take more then £2, you can still set a budget and not exceed it :shrug:

Niamh.
31-08-2017, 03:55 PM
You get charged everytime?! D:
I've never been charged it must not be a thing here

Yep 1.75% of the transaction with a maximum charge of €11 at my bank anyway

T*
31-08-2017, 03:56 PM
Yes but that's because he thought all he was spending was £2, if you leave to go to the shop, unless you know for certain what you're buying you'll take more then £2, you can still set a budget and not exceed it :shrug:

This says otherwise and is for England at least, might be different for Guernsey https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/

Smithy
31-08-2017, 03:57 PM
This says otherwise and is for England at least, might be different for Guernsey https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-is-advertised-at-the-wrong-price/

Citizens advice is different to what I looked up, which was a UK businesses law website

Consumer rights =/= the law

T*
31-08-2017, 03:58 PM
Citizens advice is different to what I looked up, which was a UK businesses law website

And I looked at a consumer rights website...

Brillopad
31-08-2017, 03:59 PM
I can't believe anyone would suggest we should just accept being overcharged however much it is - that would give the dishonest licence to get away with it. It's the principle, not the amount. 29p here and 29p there soon mounts up.

If it's marked up at a certain price that is what they have to charge you. My local co-op's computers never seem to be able to keep up with their 'offers' and regularly advertising one amount and charging another higher amount at the till. I always question it.

Smithy
31-08-2017, 03:59 PM
And I looked at a consumer rights website...

http://www.lawdonut.co.uk/business/marketing-and-selling/consumer-protection/unfair-trading-trade-descriptions-and-pricing-faqs#UTTDP20

T*
31-08-2017, 04:00 PM
Consumer rights =/= the law

The law protects your consumer rights?

Niamh.
31-08-2017, 04:00 PM
I can't believe anyone would suggest we should just accept being overcharged however much it is - that would give the dishonest licence to get away with it. It's the principle, not the amount. 29p here and 29p there soon mounts up.

If it's marked up at a certain price that is what they have to charge you. My local co-op's computers never seem to be able to keep up with their 'offers' and regularly advertising one amount and charging another higher amount at the till. I always question it.

Exactly

Cherie
31-08-2017, 04:00 PM
Who leaves their house without their debit card these days if they are going to buy something?

come back to me when you have never left the house and realised you needed a pint of milk or something small and left your wallet at home and if you haven't then you really aren't doing the household shop very regularly

T*
31-08-2017, 04:00 PM
Exactly

tea!

Smithy
31-08-2017, 04:01 PM
come back to me when you have never left the house and realised you needed a pint of milk or something small and left your wallet at home and if you haven't then you really aren't doing the household shop very regularly

Good job we have Apple Pay now!

Cherie
31-08-2017, 04:03 PM
Good job we have Apple Pay now!

its good for you I don't have an iphone also there are still some shops that don't do contactless...the card factory is one off the top of my head

Jordan.
31-08-2017, 04:04 PM
I take my wallet with me even if I don't intend on shopping. Quite silly leaving at home where it can be stolen whilst you're out

Cherie
31-08-2017, 04:04 PM
I also leave my house without my phone sometimes, Im not a slave to tech :hee:

Smithy
31-08-2017, 04:05 PM
Just going back to the OP, honestly, mistakes happen in retail all the time, people would be surprised how difficult it is for staff to keep on top of it all

I think if you'd been over charged a lot on something I'd agree, but when it's 29p on 5 garlic breads, imo it's just a bit sad to complain, get over it :shrug:

Cherie
31-08-2017, 04:05 PM
I take my wallet with me even if I don't intend on shopping. Quite silly leaving at home where it can be stolen whilst you're out

:joker: like it would never be lifted when you are out, what a bizarre thing to say :umm2:

Smithy
31-08-2017, 04:06 PM
its good for you I don't have an iphone also there are still some shops that don't do contactless...the card factory is one off the top of my head

I also leave my house without my phone sometimes, Im not a slave to tech :hee:

Android Pay exists too sis!
The Card Factory will be on its way out soon then :shrug: if you can't keep up with the times you go bust

Better hope you're nobodies emergency contact for anything then

Niamh.
31-08-2017, 04:07 PM
Android Pay exists too sis!
The Card Factory will be on its way out soon then :shrug: if you can't keep up with the times you go busy

Better hope you're nobodies emergency contact for anything then

There's still a fair few places I go round here that don't even accept cards young man nevermind your bloody ipay s**te :laugh:

T*
31-08-2017, 04:09 PM
I love me apple pay!

Smithy
31-08-2017, 04:11 PM
There's still a fair few places I go round here that don't even accept cards young man nevermind your bloody ipay s**te :laugh:

I bet they're little old lady shops though aren't they? :fan:

T*
31-08-2017, 04:11 PM
I bet they're little old lady shops though aren't they? :fan:
I come from the land of the elderly and we have apple pay everywhere :skull:

Smithy
31-08-2017, 04:12 PM
I come from the land of the elderly and we have apple pay everywhere :skull:

No I mean shops run by old people, or cafes that's have been in a family for generations, those sort of places

Niamh.
31-08-2017, 04:12 PM
I bet they're little old lady shops though aren't they? :fan:

No lol the ones that came to mind are the 2 chip shops nearest to me and an ecig shop near where I work

Oh also, one shop in my village is a real old lady ran shop though

Smithy
31-08-2017, 04:13 PM
One of the chippys over here doesn't take card so I never go there, so it clearly has a detrimental effect on their business

thesheriff443
31-08-2017, 04:14 PM
If your budget is that tight that a penny can make or break a purchase then you probably shouldn't be wasting money on Garlic Bread.

It's garlic bread not champagne, just to dezzy with your debit card answer, have you ever seen someone get to the till and their card won't work, because I have loads of times, plus I know two cafes and a kebab shop that only take cash.

Niamh.
31-08-2017, 04:15 PM
One of the chippys over here doesn't take card so I never go there, so it clearly has a detrimental effect on their business

I can tell you now that it has zero effect on the two near me, they're so busy almost all the time

T*
31-08-2017, 04:15 PM
I can tell you now that it has zero effect on the two near me, they're so busy almost all the time

farm shops over here never do debit either and they've been going for years

Jordan.
31-08-2017, 04:18 PM
:joker: like it would never be lifted when you are out, what a bizarre thing to say :umm2:

Pretty sure most people given the choice would prefer the chance to protect their belongings than to leave them open to being stolen. How BIZARRE to think otherwise :umm2:

Smithy
31-08-2017, 04:19 PM
I can tell you now that it has zero effect on the two near me, they're so busy almost all the time

I can imagine you sitting in a rocking chair knitting telling your kids things like that

"AND I'll tell you this now!...."

T*
31-08-2017, 04:20 PM
Pretty sure most people given the choice would prefer the chance to protect their belonging than to leave them open to being stolen. How BIZARRE to think otherwise :umm2:

I would think my money is safer at home than in my pocket though idk
Like if you keep your wallet somewhere logical and like dont tape it to the outside of your window then you don't have a problem unless you live in an area where you're being broken into everyday but in that case you would to take anything of value like an xbox or something with you :joker:

Niamh.
31-08-2017, 04:21 PM
I can imagine you sitting in a rocking chair knitting telling your kids things like that

"AND I'll tell you this now!...."

:fist:

I'm a s**t at knitting

thesheriff443
31-08-2017, 04:23 PM
:fist:

I'm a s**t at knitting

You tried it then,lol

Niamh.
31-08-2017, 04:23 PM
I would think my money is safer at home than in my pocket though idk
Like if you keep your wallet somewhere logical and like dont tape it to the outside of your window then you don't have a problem unless you live in an area where you're being broken into everyday but in that case you would to take anything of value like an xbox or something with you :joker:

Jordan leaving his house everyday

http://digital-photo.com.au/gallery3/var/albums/People/Street%20Photography/Asian-man-with-lots-of-bags_MG_2650.jpg?m=1335136021

Niamh.
31-08-2017, 04:24 PM
You tried it then,lol

In primary school we had to do it, we knitted a jumper (and my mom did 90% of mine :hee: )

thesheriff443
31-08-2017, 04:25 PM
In primary school we had to do it, we knitted a jumper (and my mom did 90% of mine :hee: )

Did you do the weaving one, on a piece of card.

Niamh.
31-08-2017, 04:26 PM
Did you do the weaving one, on a piece of card.

No, my daughter did that in Home Ec though

LukeB
31-08-2017, 04:27 PM
I would think my money is safer at home than in my pocket though idk
Like if you keep your wallet somewhere logical and like dont tape it to the outside of your window then you don't have a problem unless you live in an area where you're being broken into everyday but in that case you would to take anything of value like an xbox or something with you :joker:

exactly

if your laptop, game consoles and that are safe at your house then your card/wallet will 100% be safe because laptops etc are most likely to get stolen than a wallet.

thesheriff443
31-08-2017, 04:28 PM
No, my daughter did that in Home Ec though

I did that, and sewed a small kit bag and a mouse, lol

T*
31-08-2017, 04:28 PM
Jordan leaving his house everyday

http://digital-photo.com.au/gallery3/var/albums/People/Street%20Photography/Asian-man-with-lots-of-bags_MG_2650.jpg?m=1335136021

:joker:

'wanna go to the movies jenny?'
'nah janice i have to pop to tesco with the washing machine :('

MTVN
31-08-2017, 05:15 PM
Right to point it out imo. They were obviously displaying an old price or expired offer and if no one points that out then they'll just continue to display the wrong price. Probably means there's other products which are priced incorrectly as well

Gusto Brunt
31-08-2017, 05:17 PM
Just going back to the OP, honestly, mistakes happen in retail all the time, people would be surprised how difficult it is for staff to keep on top of it all

I think if you'd been over charged a lot on something I'd agree, but when it's 29p on 5 garlic breads, imo it's just a bit sad to complain, get over it :shrug:

Smithy, how about you start a 'charity'. You pay for all the supermarket mistakes. ;)

I can't believe anyone would suggest we should just accept being overcharged however much it is - that would give the dishonest licence to get away with it. It's the principle, not the amount. 29p here and 29p there soon mounts up.

If it's marked up at a certain price that is what they have to charge you. My local co-op's computers never seem to be able to keep up with their 'offers' and regularly advertising one amount and charging another higher amount at the till. I always question it.

:clap1:

But Gusto was only buying the garlic bread because he said he had his £2 ready, this is what I was talking about, not a full weeks shop or whatever

Indeed.

Why should you use your debit card if you have the amount the item costs in cash but they're over charging you? You get charged everytime you use the debit card as well (well you do here anyhow)

:clap1:

He charges everyone 29p extra so he can buy a mansion at the end of the year.

:joker::joker: They all add up. :joker::joker:

They don't actually, if something is on offer, then there is no obligation

But it clearly stated £2. In law they must sell it at that price.

Even if it's an extra 5p I feel gutted to have overspent. So I get you.

Well I was annoyed that I had to break into a tenner, and when I had the right money.

Yeah it's really annoying when it says this price but when you get to the till it's different.

Another 'bargain' store does that too where I live. Wrong prices, different at the till. They must be making a small fortune from the elderly who think they're getting bargains.

**** that ****, 29p is better in my pocket than a big Supermarket chain. Can you imagine how much all them 29p's added up are?

:clap1:

Judging from my own experiences in retail, both him and his manager are probably laughing at the guy who kicked up a fuss over 29p.

Shows how immature they are then aren't they.

Denver
31-08-2017, 05:25 PM
Morale of the story

Dont go to a shop Dezzy or Smithy work in as they will rob you blind

Cherie
31-08-2017, 05:44 PM
I'm just wondering who Jordan lives with as he can't leave his wallet at home :eek:

Smithy
31-08-2017, 06:04 PM
But it clearly stated £2. In law they must sell it at that price
Again... no, they don't have too

Do we have to sell products for the price shown if we have made a mistake?
Normally, no. When, for example, a shop displays products and their prices, the shop is not directly offering them for sale but issuing an 'invitation to treat': when the customer offers to buy the product, the shop can decide whether to accept or reject the customer's offer.

You would, of course, need to correct the price once your error had been pointed out. Otherwise you could be accused of displaying a deliberately misleading price and could face legal action.

Brillopad
31-08-2017, 06:22 PM
Morale of the story

Dont go to a shop Dezzy or Smithy work in as they will rob you blind

:thumbs:

Smithy
31-08-2017, 06:25 PM
Ironic that the member who is always the first to scream about being baited is more than happy to do it to others :idc:

Cal.
31-08-2017, 06:27 PM
I'm not allowed contactless until next year when I'm 18, do you have to have it for Apple Pay?

Crimson Dynamo
31-08-2017, 06:36 PM
The other day i went in to the scummy Premier and bought a bottle of wine, it was listed at £6 but when the foreign chap rung it its said 6.99. I said "no its £6 and he said " oh so sorry " and pressed a button and it went to £6.

Fck robbing bastards, dont go into Premiers they are vile and i am sure launder money, employ illegals and dont pay tax

:umm2:

Black Dagger
31-08-2017, 06:45 PM
****ing 29p.

Samm
31-08-2017, 06:53 PM
Consumer rights indicate if something is more expensive than advertised on the shelves then you should've been served the correct amount that was at the shelf
Woo!

people who say this where I work when the tills say it's £15, instead of £14, I want to literally punch them in the face

Samm
31-08-2017, 06:54 PM
like calm down babes you don't need to tell me love, I can see i'll just cash off the price for ya

Crimson Dynamo
31-08-2017, 06:58 PM
****ing 29p.

They make EBITDA £150 million a year

gusto does not want to help even if you do

Tom4784
31-08-2017, 07:02 PM
I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

Samm
31-08-2017, 07:06 PM
I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

not even the staff tbh, main problems is with the tills getting it wrong

Smithy
31-08-2017, 07:12 PM
I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

:clap1:

T*
31-08-2017, 07:25 PM
I'm not allowed contactless until next year when I'm 18, do you have to have it for Apple Pay?

No

hijaxers
31-08-2017, 07:28 PM
So in Iceland there are garlic bread for 5 for £2. So I had the change ready, £2.

Got to the till and the guy said 'you're 29p short.'

I said, HOW????

He said, 'they're £2.29.'

I said nothing in Iceland is £2.29, it's all rounded up: £1, £2, £3, or rarely 50p...like £1.50. But mostly it's rounded up to the nearest pound.

So he said I had to pay the extra 29p. I reluctantly had to break into a ten pound note.:fist:

So it was afternoon a skeleton staff was on, couldn't find an assistant, then found the assistant manager creeping about. I said, 'HEY! I've just been charged 29p extra for a £2 product.' :fist:

We went round to the freezer and saw indeed they were £2 for 5.

He said, 'fair cop', and gave me an immediate refund. Some people would have just forgotten about it, as it was only 29p. But not me. :smug::hee::joker:

Smug really - rather stupid actually Trading standards would have wiped the floor with them and you probably would have had a nice little Cash sorry. so you blew that one really !

Cal.
31-08-2017, 07:29 PM
No

Iconic!

thesheriff443
31-08-2017, 07:43 PM
I never said accept being overcharged but going around acting pissy over pennies and looking down on the Staff just doing their jobs is very petty.

Some staff are twats, my friend has just stated to do home deliveries at Iceland, and they are screwing up every day, my friend's shift finished at 8 at night but was still working at 11, due to the cock ups.

A senior manager turned up the other day and said if you cant sort it get, out of my shop.
You cant defend staff when you said yourself the staff would be laughing behind his back

thesheriff443
31-08-2017, 07:47 PM
Apparently chips on shoulders come in pairs! :hehe:

So do breasts:laugh:

Littlegreen
31-08-2017, 07:51 PM
To think this was over a garlic bread.

Tom4784
31-08-2017, 07:51 PM
Some staff are twats, my friend has just stated to do home deliveries at Iceland, and they are screwing up every day, my friend's shift finished at 8 at night but was still working at 11, due to the cock ups.

A senior manager turned up the other day and said if you cant sort it get, out of my shop.
You cant defend staff when you said yourself the staff would be laughing behind his back

As long as they aren't laughing in his face then they can do what they want when he isn't there.

Jodie.
31-08-2017, 07:54 PM
The customer IS always right :hee:

Crimson Dynamo
31-08-2017, 07:57 PM
The customer IS always right :hee:

:clap1:

thesheriff443
31-08-2017, 07:58 PM
As long as they aren't laughing in his face then they can do what they want when he isn't there.

They should try being professionals, mind you!, I bet plenty laugh behind your back, when your not there.

Brillopad
31-08-2017, 08:06 PM
:clap1:

:clap1:

Tom4784
31-08-2017, 08:08 PM
They should try being professionals, mind you!, I bet plenty laugh behind your back, when your not there.

They can laugh all they want, I don't give a ****.

Samm
31-08-2017, 08:34 PM
They should try being professionals, mind you!, I bet plenty laugh behind your back, when your not there.

I always have a good CACKLE http://cdn.thisisbigbrother.com/customavatars/avatar75182_226.gif

Lostie!
31-08-2017, 08:35 PM
If something's displaying the wrong price, I think it's perfectly reasonable to point it out to the staff and I don't see why that's something to look down on, especially as it's something that needs to be pointed out to prevent the same issue cropping up again later (as long as you're also reasonable in how you broach it and don't automatically go into "have a go at the staff" mode as plenty of customers do. Mistakes happen).

My issue is when customers argue about the price when they've looked at the wrong price ticket despite the right one being in the right place (and each ticket clearly saying what product the price is for).

caprimint
31-08-2017, 09:59 PM
I take my wallet with me even if I don't intend on shopping. Quite silly leaving at home where it can be stolen whilst you're out
But then you could get mugged anyway so it's never really 'safe' :omgno:

caprimint
31-08-2017, 10:01 PM
:joker:

'wanna go to the movies jenny?'
'nah janice i have to pop to tesco with the washing machine :('
:joker::joker::joker:

caprimint
31-08-2017, 10:05 PM
5mins later and I'm legitimately still laughing at that post

Jodie.
31-08-2017, 10:59 PM
I am never GOING to Iceland after reading this..

RIP OFFS
Ain’t no-one charging me an extra 29p oh no
Thanks for the heads up about Priceyland Gusto Brunt :)

MB.
31-08-2017, 11:03 PM
Priceyland

This sounds like a Katie Price theme park, don't get my hopes up

Cal.
31-08-2017, 11:38 PM
The customer IS always right :hee:

Not when I'm on shift, my love!

Gusto Brunt
01-09-2017, 07:38 AM
Been on the phone to the manager and he confirmed the £2.29 'was probably right'.

He said the till prices are set by Iceland Control Centre and my local store had been getting weird product price increases like 9p, and 7p, and 13p. Often - HE SAYS - the shop staff don't know the increase figures themselves. That's why the freezer still said 5 for £2.

A case of the left hand not knowing what the right hand is doing.

waterhog
01-09-2017, 10:50 AM
Been on the phone to the manager and he confirmed the £2.29 'was probably right'.

He said the till prices are set by Iceland Control Centre and my local store had been getting weird product price increases like 9p, and 7p, and 13p. Often - HE SAYS - the shop staff don't know the increase figures themselves. That's why the freezer still said 5 for £2.

A case of the left hand not knowing what the right hand is doing.

what gets me brunt is why on earth did you travel to Iceland for bread ? surely we have a bakery or shop that sells it in uk ?:shrug:

Samm
01-09-2017, 11:35 AM
Been on the phone to the manager and he confirmed the £2.29 'was probably right'.

He said the till prices are set by Iceland Control Centre and my local store had been getting weird product price increases like 9p, and 7p, and 13p. Often - HE SAYS - the shop staff don't know the increase figures themselves. That's why the freezer still said 5 for £2.

A case of the left hand not knowing what the right hand is doing.

you rang up a day later for an extra 29p BYE :skull:

Niamh.
01-09-2017, 11:36 AM
Ok Gusto ringing them up after is a bit much :laugh2:

Crimson Dynamo
01-09-2017, 11:38 AM
get that $$ Gusto

:clap2:

thesheriff443
01-09-2017, 11:44 AM
Ok Gusto ringing them up after is a bit much :laugh2:

He wanted closure niamh

Niamh.
01-09-2017, 11:48 AM
He wanted closure niamh

:laugh:

Gusto Brunt
01-09-2017, 12:05 PM
Ok Gusto ringing them up after is a bit much :laugh2:

I needed to clarify the situation. Just in case, who was right and wrong. :D

Gusto Brunt
01-09-2017, 12:05 PM
He wanted closure niamh

Indeed. :D That's me through and through. ;):joker:

Gusto Brunt
01-09-2017, 12:08 PM
you rang up a day later for an extra 29p BYE :skull:

I think you're failing to see the issue here. It's not about the 29p. It's about a store saying something costs one amount but in fact it's another amount.

Like Old Granny Johnson going down there, seeing her favourite cakes are 3 for £1.50 and ending up paying £3 for them at the till. She hands over money and doesn't look at the receipt. Do you get it now???

It's standing up for what's right. :smug:

RileyH
01-09-2017, 12:20 PM
I'm howling at you going back for your 29p but I probably would've done the same tbh :joker:

Brillopad
01-09-2017, 12:33 PM
I think you're failing to see the issue here. It's not about the 29p. It's about a store saying something costs one amount but in fact it's another amount.

Like Old Granny Johnson going down there, seeing her favourite cakes are 3 for £1.50 and ending up paying £3 for them at the till. She hands over money and doesn't look at the receipt. Do you get it now???

It's standing up for what's right. :smug:

I think people fail to see that if a lot of customers are charged 29p more than they should be charged, that could add up to a significant amount that the shop, or even an employee, would pocket. It's basically theft.

smudgie
01-09-2017, 12:37 PM
Nothing wrong in mentioning you think you have been overcharged, as long as it is done politely.
I rang Tesco yesterday to tell them my fresh cream Victoria sponge cake and fresh cream strawberry trifle had gone awol, accepted their apology and refund and then went on to tell her how much I enjoyed the strawberries that arrived, best ever.

user104658
01-09-2017, 01:28 PM
I used to love scamming Tesco Online in legitimate ways :flutter:

Like when it first started, you could order an extra small leg of lamb for like £6,but the local store NEVER had them, so they would send a massive £15 one but only charge the £6. We did that every week for like a year :joker:. But they got wise to it in the end :(.

arista
01-09-2017, 01:58 PM
wow that showed him huh


Also SHAUN

in today's free METRO
same store Iceland

£1 for 400G Spanish grapes
MAX of 4 per Customer

Normal price £1:60

NOT a voucher -- Free Data /Info for tibb





Feel The Force

Niamh.
01-09-2017, 02:11 PM
6 pages worth, good job Gusto :laugh:

smudgie
01-09-2017, 02:41 PM
I used to love scamming Tesco Online in legitimate ways :flutter:

Like when it first started, you could order an extra small leg of lamb for like £6,but the local store NEVER had them, so they would send a massive £15 one but only charge the £6. We did that every week for like a year :joker:. But they got wise to it in the end :(.

Yeah, we have had some fantastic bargains like that.
Best one yet was not only getting 3 massive Easter eggs free but they gave us the saving of a fiver refund as well, price matched plus an offer.

waterhog
02-09-2017, 10:04 AM
Nothing wrong in mentioning you think you have been overcharged, as long as it is done politely.
I rang Tesco yesterday to tell them my fresh cream Victoria sponge cake and fresh cream strawberry trifle had gone awol, accepted their apology and refund and then went on to tell her how much I enjoyed the strawberries that arrived, best ever.

every poem I write I over charge for them - they are just so taxing :joker:

pontyboi
03-09-2017, 01:09 AM
People still use actual money? Lol ive honestly only used my card since about 2015.

Anyway serves you right for going to Iceland a piece of poop has more nutrients in it.