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View Full Version : 10,000 BT workers to be replaced by A.I.


arista
18-05-2023, 06:40 PM
[BT to replace 10,000 workers with AI
as part of wider cull of up to 55,000 staff in bid to
slash costs.
BT will cut up to 55,000 jobs by the end
of the decade, with nearly a fifth of those
replaced by technologies like artificial intelligence,
in an effort to become a "leaner" business,
the company said.

7 hours ago]

https://i.dailymail.co.uk/1s/2023/05/18/11/71130969-12098269-image-a-20_1684406361614.jpg
[BT boss Philip Jansen said the telecoms giant
would be a 'huge beneficiary' of AI technology]


https://www.dailymail.co.uk/news/article-12098269/BT-cut-10-000-jobs-shift-artificial-intelligence.html


Sign Of The Times

Crimson Dynamo
18-05-2023, 06:41 PM
ITS STARTING

Zizu
18-05-2023, 06:42 PM
Can’t be any worse than the current set up tbh


Sent from my iPhone using Tapatalk Pro

Barry.
18-05-2023, 06:43 PM
There here……

https://media.tenor.com/NOHR6Zg97GYAAAAM/terminator-terminator-robot.gif

bots
18-05-2023, 06:45 PM
thats why all the meta jobs are going too. Most IT companies are shedding staff due to AI

Microsoft have an AI code generator assistant for a small monthly sub. You tell it what you want in plain english and it spits out the code

Barry.
18-05-2023, 06:48 PM
thats why all the meta jobs are going too. Most IT companies are shedding staff due to AI

Microsoft have an AI code generator assistant for a small monthly sub. You tell it what you want in plain english and it spits out the code

That’s scary

user104658
18-05-2023, 09:54 PM
That’s scary

What makes it especially scary is that the AI is not creative, it generates a chimera of copied code from already available code, and what it creates time and time again has been shown to be FULL of security holes.

Alf
18-05-2023, 09:58 PM
Doesn't effect me. We have our own telephone company in Hull. We're not on the BT. We're KC, Kingston Communications.

arista
19-05-2023, 02:18 AM
Doesn't effect me. We have our own telephone company in Hull. We're not on the BT. We're KC, Kingston Communications.


Sure, not being with BT
is a bonus.

But all these big AI changes
means they are alone answering Emails
(SkyNewsHD Report)

It will spread to Kingston Communications
as it makes more money for them.

Mystic Mock
19-05-2023, 04:08 AM
Psycho-Pass here we come!:dance:

We just need the Sibyl System to help condition our mental state.

arista
19-05-2023, 04:15 AM
ITS STARTING


https://ichef.bbci.co.uk/news/976/cpsprodpb/13535/production/_129775197_dailymail-nc.png.webp

arista
19-05-2023, 04:29 AM
https://ichef.bbci.co.uk/news/976/cpsprodpb/16B81/production/_129775039_thei-nc.png.webp

arista
19-05-2023, 04:43 AM
https://ichef.bbci.co.uk/news/976/cpsprodpb/D329/production/_129775045_ft-nc.png.webp

user104658
19-05-2023, 08:36 AM
OK so... not to be an ol' gammon... and not to say that job losses ANYWHERE aren't terrible... and not that it isn't a bad harbinger of things to come .... ... ... ...

But BT's customer service department has not been based in the UK for over a decade. That's 10k jobs being lost in India, not here.

I also morally don't know if it's worse to use AI to answer emails and online chats, or pay call centre staff in other countries £1 an hour to do it.

bots
19-05-2023, 09:14 AM
a lot of customer support is already handled by AI. It was silently introduced and trialed and very few folk actually noticed :laugh:

We can guess at the effect AI has on job sectors now, but no-one really has a clue where it will all end up in 5-10 years

Nothing in my life time has been a bigger deal than AI and I could put it up there with the invention of the wheel in terms of its likely impact going forward

user104658
19-05-2023, 09:37 AM
This is why it's good to work in the fluffy 3rd sector where "the human touch" is actually one of the major selling points so they're never going to start replacing people with Johnny 5.

arista
19-05-2023, 10:15 PM
https://liveblog.digitalimages.sky/lc-images-sky/lcimg-fd094af0-405c-494c-be14-728c985ac926.png

Alf
19-05-2023, 10:19 PM
https://liveblog.digitalimages.sky/lc-images-sky/lcimg-fd094af0-405c-494c-be14-728c985ac926.pngIt may be, but as we've seen in many cases lately, the teachers are also a threat to education.

Between a rock and a hard place.

arista
20-05-2023, 05:48 AM
https://pbs.twimg.com/media/FwghBLfXwBEvR5P?format=jpg&name=small