View Full Version : Deliveroo rider bites off Aldershot customer's thumb
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A food delivery driver who bit off a customer's thumb has pleaded guilty to causing grievous bodily harm.
Jenniffer Rocha, 35, attacked the customer in December 2022 near his home in Aldershot in Hampshire.
She was not employed by Deliveroo, but had been working as a "substitute" rider using someone else's account.
The judge at Winchester Crown Court described it as a "serious offence", which could result in a prison sentence.
Deliveroo said it was an "awful incident", adding it had ended the rider's account.
Stephen Jenkinson, 36, had ordered a pizza from the food delivery app on 14 December 2022.
But Rocha arrived at the wrong location, down the street from Mr Jenkinson's house.
When he went to get his food, he forgot his phone and a brief argument ensued about the delivery code number he needed to provide.
Mr Jenkinson said he was then attacked.
He raised his hand to Rocha's motorcycle helmet and she bit his thumb.
"All I remember, I was shaking her helmet trying to get her off," he told the BBC.
She eventually let go, at which point Mr Jenkinson lifted up his arm and "sprayed her with blood".
Mr Jenkinson's thumb was severed just above the knuckle.
"The force with which she must have been biting, she'd clean taken it off," he said, adding it was as if he had "gone through a chainsaw".
He said the case raised questions about Deliveroo's responsibility for scrutinising its delivery drivers.
It comes as new figures released to BBC News indicate that, across the UK, three vehicles used for food delivery are seized every week by police because they are uninsured for business use.
Deliveroo, like many food delivery apps, does not employ any drivers or riders directly.
They are classed as independent contractors and can appoint "substitutes" to deliver on their behalf.
It the responsibility of the main account holder to check that the substitute is legally allowed to work.
The substitute must organise their own business insurance to cover delivering food.
Rocha was in the UK legally and had the right to work here.
https://www.bbc.co.uk/news/uk-68558464
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Fast food delivery anyone?
Crimson Dynamo
19-03-2024, 06:02 PM
I know getting a Deliveroo is quite handy but...
arista
19-03-2024, 06:10 PM
Thats Evil.
user104658
19-03-2024, 07:18 PM
Story doesn't entirely add up does it.
Story doesn't entirely add up does it.
:thumbs:
Oliver_W
19-03-2024, 07:33 PM
He raised his hand to Rocha's motorcycle helmet and she bit his thumb.
Hhhmmmmmmmmmm
I've heard stories before about takeaway drivers sneaking a bite here and there, but this is ridiculous!
Garfie
20-03-2024, 12:46 PM
All that food had obviously made hungry!
Garfie
20-03-2024, 12:47 PM
What a weird response to a disagreement! Is she related to Luis Suarez!?
arista
21-03-2024, 03:58 AM
[the substitute is legally allowed to work.]
That Fella went Live on GBnewsHD
His thumb, now has a bit of a toe.
He has lost his Wife
his job and he is a plumber
not working due to his thumb problem.
He did not think,
she would bite his thumb off.
She was down the road
so he walked to her,
said can he have his pizza.
She then Attacked him
He should have sent his wife to get it.
His Thumb was chewed too much.
arista
21-03-2024, 07:25 AM
He is now on GMBHD itv
as well.
He even have to move out of his house
all because this Pizza Delivery Woman
went crazy..............................
Oliver_W
21-03-2024, 08:32 AM
He even have to move out of his house
all because this Pizza Delivery Woman
went crazy..............................
Thank god he didn't order a double cheeseburger.
user104658
21-03-2024, 11:27 PM
He's lost his wife because he sustained an injury?
Again not adding up for me. I saw a TikTok of him on some morning show or other and he looks and sounds full of shite, his account of how it happened barely makes sense. "I was attacked for no reason and when I tried to defend myself by pushing her away, my entire hand somehow ended up inside her motorcycle helmet! Woopsie!" :idc:.
I'm not saying that what she did is a proportionate response necessarily and obviously it's a life changing injury - BUT - I reckon he's an aggressive bugger who went for her cos he was angry, and I reckon his wife has most likely left him for the same reason. People's partners don't leave them because they got injured. The might leave them if their anger/frustration about the injury is being taken out on the family though.
arista
22-03-2024, 12:24 AM
He's lost his wife because he sustained an injury?
He should have sent her to collect the bloody Pizza
down their road with that Crazy Woman Sub driver.
He's lost his wife because he sustained an injury?
Again not adding up for me. I saw a TikTok of him on some morning show or other and he looks and sounds full of shite, his account of how it happened barely makes sense. "I was attacked for no reason and when I tried to defend myself by pushing her away, my entire hand somehow ended up inside her motorcycle helmet! Woopsie!" :idc:.
I'm not saying that what she did is a proportionate response necessarily and obviously it's a life changing injury - BUT - I reckon he's an aggressive bugger who went for her cos he was angry, and I reckon his wife has most likely left him for the same reason. People's partners don't leave them because they got injured. The might leave them if their anger/frustration about the injury is being taken out on the family though.
may be his wife left him because she didn't get the pizza
Mystic Mock
22-03-2024, 01:54 AM
may be his wife left him because she didn't get the pizza
Tbf, Pizza is like gold dust.:joker:
Vanessa
22-03-2024, 09:43 AM
I rarely order delivery these days. If I do it's usually Pizza Hut or Dominos.
user104658
22-03-2024, 11:29 AM
may be his wife left him because she didn't get the pizza
"My thumb! My thumb is gone! Oh god she bit off my thumb! The blood! Blood everywhere!"
"Oh god... well, we'll get you to the hospital after we've had the pizza."
"... ..."
"You... you did get the pizza, didn't you......?"
arista
22-03-2024, 01:11 PM
may be his wife left him because she didn't get the pizza
Yes It was terrible
he lost his wife and child
all because he met that crazy woman
not at his front door
The Crazy woman has pleaded guilty
user104658
22-03-2024, 03:17 PM
he lost his wife and child
all because he met that crazy woman
Again arista, this makes absolutely no sense, why would he lose his child because of being thumbless.
Oliver_W
22-03-2024, 03:50 PM
He's lost his wife because he sustained an injury?
Again not adding up for me. I saw a TikTok of him on some morning show or other and he looks and sounds full of shite, his account of how it happened barely makes sense. "I was attacked for no reason and when I tried to defend myself by pushing her away, my entire hand somehow ended up inside her motorcycle helmet! Woopsie!" :idc:.
I'm not saying that what she did is a proportionate response necessarily and obviously it's a life changing injury - BUT - I reckon he's an aggressive bugger who went for her cos he was angry, and I reckon his wife has most likely left him for the same reason. People's partners don't leave them because they got injured. The might leave them if their anger/frustration about the injury is being taken out on the family though.
I was thinking the same. The part I quoted, it looks like he tried to grab before she attacked him? The wording isn't really clear, it could mean that his grabbing of her helmet was trying to repel her, but I'm not so sure.
arista
22-03-2024, 03:57 PM
Again arista, this makes absolutely no sense, why would he lose his child because of being thumbless.
His New Wife
took his child and left.
Worse, infact his house was sold.
He did not know she was a Psycho Lady
when he walked down the road to get the pizza.
She is Guilty of Chewing his thumb off.
Jeremy Vine today
on Ch5HD showed a clip of him from his Radio 2 show.
He said he is a good man, he wishes him well
arista
22-03-2024, 04:03 PM
[Deliveroo, like many food delivery apps,
does not employ any drivers or riders directly.
They are classed as independent contractors
and can appoint "substitutes" to deliver on their behalf.]
His Mission is to Stop this substitute employed Deal
on interviews, he makes a great case
arista
22-03-2024, 05:44 PM
He was just LIVE
on CH5HDnews.
His wife
wrapped his thumb with a Tea towel
with Gaffa tape.
The Wife then went
down to the Crazy women
who spat the chewed thumb in her hand.
Sadly after that day
she left him
taking her child
SB
His Wife sounds great.
A delivery rider who bit off a customer's thumb continued working for Deliveroo, even after the account she was using at the time was suspended.
Jenniffer Rocha, 35, from Aldershot, Hampshire, previously pleaded guilty to grievous bodily harm after an argument over a pizza in December 2022.
Following her court appearance, Deliveroo cancelled her account.
But BBC News filmed Rocha in April still delivering food, again apparently using a Deliveroo rider account.
A second account that Rocha was accessing has also been suspended, Deliveroo said.
She is due to be sentenced on Friday.
The big three delivery apps - Deliveroo, Just Eat and Uber Eats - announced this week they would tighten up their systems to check the identities of what are called "substitute" riders.
https://www.bbc.co.uk/news/uk-england-hampshire-68928464
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