Anyone know why I keep getting this popup on my mobile ?

[Zizu]

It appears randomly but constantly..

The email address in question is sending and receiving emails perfectly well ..

https://uploads.tapatalk-cdn.com/20250626/dab3fc607e2c0cdfbd7b49b40ad8bc5a.jpg


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[Crimson Dynamo]

A pop-up prompting for IMAP or POP settings when setting up a BT (btinternet.com or btopenworld.com) email account in Outlook or another email client is normal. These settings specify how your email client connects to the BT email servers to send and receive messages. You should configure your email client with the correct IMAP settings for BT, which includes the server address mail.btinternet.com, port 993, and SSL encryption, along with your full email address and password

[Kate!]

Zizu

Did you resolve it love? X

[Zizu]

[/QUOTE]
Did you resolve it love? X[/QUOTE]


Not as yet .,

I am reluctant to mess with my settings as the email address in question is sending and receiving emails perfectly

I haven’t changed settings at all apart from changing our BT ID password last week


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[Zizu]

A pop-up prompting for IMAP or POP settings when setting up a BT (btinternet.com or btopenworld.com) email account in Outlook or another email client is normal. These settings specify how your email client connects to the BT email servers to send and receive messages. You should configure your email client with the correct IMAP settings for BT, which includes the server address mail.btinternet.com, port 993, and SSL encryption, along with your full email address and password


Thank you !


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[bots]

if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story

[Zizu]

if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story


Ta !


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[Zizu]

if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story


Na

Went in and no prompt .. looks just fine


Could it simply be a virus or something


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[bots]

Na

Went in and no prompt .. looks just fine


Could it simply be a virus or something


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no, you really cant get a virus on an iphone

[Kate!]

no, you really cant get a virus on an iphone

It'll be someone trying to sell Zizu virus protection