In desperate need of Ebay advice!

[supernoodles!]

Ok so i just sold an item of mine on Ebay,but I said in my little selling proflie thing I would only post to the UK,well someone from Germany has bought it.What shall I do?

[TheMac]

Just email them saying that you said UK only, hopefully they will understand.

[supernoodles!]

they`ve already sent the payment though I think,I dunno Im confused by pay pal its saying my balance has £57.43 in it?Im confused,Ive never used it before,so that money must be from the buyers,right?not my debit account?

[Nicky.]

Hmm... they probably didn't check where you would post too, because most people post worldwide...

Have they paid yet? It's pretty easy to post to Germany, you just need to charge more for postage >.<

[supernoodles!]

I`ll send it if its under a fiver lol:laugh:
Yeah they already know they msg`d me asking if I`d send abroad and I said no lol but they still bought it

[supernoodles!]

lol the german person has already paid oops,wonder how much it will cost to send it to germany

[Nicky.]

Just make sure you aren't making a loss on the postage!

http://www.royalmail.com/portal/rm/jump2?catId=400023&mediaId=11200122

You can check the prices there.. just put in the weight and Germany and it will give you some options (:

[Novo]

Costs £60 to send to germany

[Nicky.]

Originally posted by .Andy.
Costs £60 to send to germany

LOL - that's cr*p! :tongue:

A car bonnet my dad sent to Australia only cost £100!

[supernoodles!]

thanks Nicky,I just dont know how much it weighs lol

[Annie]

You can send an invoice on eBay to the buyer and edit the postage amount. You will need to contact the buyer and tell them that the postage was for UK only and that you will need to recalculate the price of P&P for abroad.
You get used to it. Its just lack of communication on both sides.

[supernoodles!]

thanks Annie:thumbs:
I`ll get used to it lol,just never done anything like this before.It says both oayments have gone into my paypal account so does that mean its gone into the bank now as well or do I have to do something else on the paypal website?

[Fom]

Just get them to pay for any extra P&P

[supernoodles!]

yeah but theres no garuntee they`ll pay it and I don`t know how much its gonna cost becuase I don`t have a clue how much it weighs lol,It can`t be that much its only a bag and its quite small.

[Annie]

Originally posted by supernoodles!
thanks Annie:thumbs:
I`ll get used to it lol,just never done anything like this before.It says both oayments have gone into my paypal account so does that mean its gone into the bank now as well or do I have to do something else on the paypal website?

That money on your paypal account is safe. Nobody can take that away from you again. But if you are wanting it into your bank account, click on withdraw at the top, then into bank account. It takes 25p off you for doing it I think.

[supernoodles!]

ah I see,thanks
Sooo....say I wanted to use that money to shop online ,can I use that money in the paypal account or not lol?

[supernoodles!]

oh its ok ive just read that some sites will let you use paypal accounts to shop

[Annie]

Yeah some do, so if you kept that there. It means that if you bought something from eBay or another online shop. It can take the money from there instead of your bank. Like say you were mega skint and had no pennies in bank but really wanted something. You could use that money! Hurrah! :cheer:

[supernoodles!]

woohoo,i was thinking though what If I dont send an item out to a buyer whos already pay palled me the money.Do Ebay look into that and somehow get the money back to the person or soemthing?

[Annie]

It can be investigated but they dont just take money off you. You need to agree to give a refund to the customer if you have lost the item in the post.

Btw you should get it recorded delivery if its going to Germany so that you can trace it if they dont receive it.

[30stone]

Just put it on there again try sell it to someone else make double the money.

[supernoodles!]

ahh ok thanks Annie and R-V-P thats just nasty lol