It's okay, I've been having continuous Internet issues over the past couple of days anyway so I was on and off the Internet due to the rough connection so I wouldn't have been able to reply back initially.
I always feel sorry for some retail workers as some of the customers can be really horrible to them in some of the shops that I've gone to in the past, have you had to deal with difficult customers before?
And sadly I don't work, partially my own fault for being lazy and unmotivated, and partially the Employers who insist on wanting people with work experience rather than taking someone less experienced.