Sorry kate ,I have no idea as i dont use my phone at all for Tibb,I use a laptop,but i will have a look round the internet and see if I can find any info for you,what phone do you have ?
I have no idea kate as I dont use my phone for things like that,I am always on my laptop, but if you search how to do it, I am sure videos will come up to show you what to do,sorry cant help more.