Afternoon dirty people!

What you talkin' 'bout Willis? Who you callin' dirty?

Willis??

And you are all dirty....Well mainly Red and Linda but your not far behind!

Well observed Ella. It's that Linda and Red(?)

And Baz is showing his age with the different strokes cathphrase.

Linda and Red, Red and Linda same thing lol!

Yeah Girth....How do you manage staying and talking to these dirty people all day long..Poor thing

Same as you Ella!

Lol what?!

These allegations are shocking :nono:

Oh look at Ella. She's an :angel: You can't kid a kidder you know!

I am!
One look at your avatar and we can all see how ruuuude you are!

Isn't Kimberly from different strokes dead?

It is purely for advertising purposes. :whistle: I get paid by google.

Yeah. She died from a drug overdose.

Paid in what may I ask?

Kind

Thought you were going to say Kinder then you sick **** :wink:

Kinder? What as in kinder eggs?

What's wrong with my avatar? What's that got to do with being rude? I don't know what you mean?

Your av shows a girl with rather large..Breast standing all wet and whatever. That would be classed as rude to some people Baz! Remember some boys on TiBB haven't even seen a real pair of tits before!~

Think you must be cofoozing me with somebody else. :whistle:

You sly bugger you!

Don't know what you mean? Linda should have posted this thread in the "serious debates" section. I would have had about 5 stars by now!

Ok, earlier I mentioned about a letter of complaint i was composing.

How does this read to you peeps.



Dear Sir/Madam,

Around 1 pm yesterday afternoon (20/03/07) I went to the sales office to report that one of the locks on the door leading from the car parking area to the foyer was not working. (An on going problem I know) I spoke to Steve Hextal and was told that the doors have been kicked in 10 times now and that the door would not be repaired until steel plating could be sourced to secure the doors. I was informed about the steel plates back in January by David in your sales office. As this has been dragging on I asked for a number for some one to speak to regarding this (head office?). Steve replied that he was sorting it “ok” I got the feeling I was being fobbed off and asked if anything could be done to catch who is damaging the door, like moving the camera in the car park. The answer was no. Steve was short with me to say the least. The conversation ended there and I left without a phone number to take this further.

At 5:50 pm as I came back from work I thought I would ask for the number again. Steve was just coming back to the sales office and asked what I wanted. I once again asked for a number to call, this time pointing out that I believe nothing would be done and that he had fobbed me off. Instantly Steve became aggressive and defensive in his demeanour. The conversation then moved to maintenance payments and Steve asked me in a sarcastic manor if I had made any payment? I pointed out that if I had received a bill I would have been happy to pay. The lack of billing was obviously known to Steve and thus his question. I was then told that a bill had been sent to me today for the past 2 years. I retorted that if that was the case I want the door fixing if I am being build for maintenance work. I once again asked for another number to call. We went in to the sales office. At this point a row broke out and I did swear, but when you are told to “get out” and “don’t make me lose my temper and do something I may regret” I feel my reaction was mild. I asked Steve if he was threatening me and if he did this to all his customers who have a complaint. Steve gave me the number I had been asking for and walked off. At this point I left and called yourselves and left a voice mail.

The way I was spoke to by Steve was that of a student being fobbed off and bulled by a dodgy landlord and not that of an owner of an apartment in supposedly the most prestigious development in the area making a genuine complaint to his point of contact.

Is it normal practice for your customers to be threatened when they have an issue/complaint?

I know it is not your fault that the doors are being damaged, but neither it is mine and I feel I should be able to report these maters (as was sold to me) without being dismissed out of hand, shouted at, told to go away or threatened.

I look forward to your response at your earliest convenience.

Yours sincerely,



What do you reckon?

Sounds ok. I would take out the line "Is it normal practice for your customers to be threatened when they have an issue/complaint?". It sounds a bit sarcastic and could cause offence. Otherwise fine. I might also mention when you said you swore, what you actually said, just so it is on record. Unless you called him a ****ing bastard **** of course!

Noted. When I swore I can't remember what I said as we were now in full blown row mode. It would have involved "****ing" and "idiot"

ohh, is the swear filter broke?