:shocked: just looked at ticket master site and it says to treat your tix like cash as they can't always replace them, if you had seat numbers I can't see why they can't reissue, standing tickets would be different I guess

I quests I can understand too...

But what my argument is, is that if the reason they can't give me spare tickets for standing is because 'health and safety' yet I've managed to get more tickets, surely I could have gone anyway?

I'm so mad, going to be in so much money troubles now. All the money I get for my 21st will now have to be spent paying people back and I'll probably have to get a second job.

I feel like taking it further, but no idea how I can.

If my tickets had been stolen, this would have been the same outcome. Can understand if someone lost them, but how is it right if they got stolen?

Awr :( :hug: hope you are okay

Awww, i'm so sorry. :(:hug:

Can you ask for a refund for your first tickets?

:sad: Those assholes!

Hope you can put it out of your mind and have a great few days :love:

That's shocking. Contact their customer service on Twitter I think it's @ticketmaster_CS

Tell them to cancel the barcode on the current tickets, and re-issue you knew ones!

yup, Companies hate when you complain in public and they try to hush you and do what you want them to :amazed:

That's seriously messed up that they made you buy a 2nd one :shocked: I'm pretty sure there is something you can do about it, if you're willing to pursue it, that is terrible ethics.

If you got ticket insurance on the first lot of tickets you should be able to get a refund, just say you were ill or something

Yeah, i think so. I got insurance for the last ones i bought. They were over £ 100. :eek:

Never been on a concert myself. And don´t really want to be if i´m honest. I don´t like crowded and overly noisy places.

Hope you find your ticket though.

if you just need a printer you can buy them for like 20 bucks these days.

Caitlin how did you pay for your first tickets?

If it was on your card I would honestly contact the bank and tell them you want the payment reversed because you never received the tickets.

Don't think I have insurance but thanks anyway

Once the concert is over they should be able to check that the tix bought remained unused, or best case scenario you will find the originals so keep hold of your used tix stubs to prove you attended the concert.