| Shasown |
02-11-2010 01:08 PM |
Quote:
Originally Posted by Dezzy
(Post 3886435)
1. People HARDLY ever talk to us, I'll take the time to try and sort out any problems but people would rather have a bitch on the forums then actually sort the problems out. I rarely get any PMs from members sicne they'll go straight to the 'raging about it in the forums' stage. That's my view and 9 times out of 10 it's pretty much the truth. Audiences aren't needed to sort out the kind of problems people complain about on the forums and we can't actually unfairly punish anyone as all our actions are posted in the Towers automatically. I've said this so many times but of course people won't actually pay attention to it sicne they can't let go of a reason to bitch.
2. I wouldn't say i'm bitter at all, In the past I've had big arguments with people on the forums and the next minute I've helped them with mod business as if nothing has happened. Dezzy as a member and Dezzy as a mod are two different things. I don't hold onto any problems I have with people as a mod, I'll admit lately I've been harsher with people as a mod but if I'm honest I was too much of a soft touch in the past anyway. That being said I'll always have time for the people who PM me.
3. I rarely pay attention to whether someone's online or not as they'll answer a PM eventually anyway. Impatience isn't a valid reason to break a rule.
4. At the end of the day the quantity of reports are always a good way to gauge the mood of the forum and the past few days have seen the least I've ever seen while being a mod on this site. Aside from the one or two threads the place has calmed down considerably by the large.
I'm not quite sure about these incidents you've mentioned, it's all a bit vague but I'm guessing I wasn't logged on when they happened.
As for your last point, I love to be challenged, it keeps me on my toes as a moderator but there's a place to do that and it's over PM. If people really want to talk to me about something they can do it there and I'll always be full & frank with them. Of course like I said before a fair few members would rather have an audience to perform to rather then actually sort out the problem at hand.
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Its not really about playing to an audience, its about venting, fustration, guilt anger etc, wouldnt it just be better to let them vent off, issue a warning by PM and delete the angry response post? That way it saves an angry reponse incurring a further infraction or ban, which obviously will do nothing to defuse some situations.
The only times some people(especially me) have been infracted is when they lets say arent quite in command of their faculties, (yeah I suppose you could say shouldnt come onto the forum half cut - like yeah people will listen to that one). So I cop an infraction I want someone to yell at. Its human nature.
Notice I used the word fustration when you get an infraction you get a PM from an unnamed source, obviously its an automated system to help reduce staff workloads and you dont really have any immediate target to respond back to (yes I used the word target deliberately) because of this people respond against the system.
If there was a way to reply to an inbox that could be more regularly monitored by all staff, it would probably help alleviate the angry posts. Or an appeal system that was laid down.
See in the modern clime people receive things immediately so they expect immediate responses to their challenges, how about adding an extra line to the infraction notification about who to appeal against the infraction and a time limit for a decision?
One of the worst changes from the old forum was the fact members could see when someone had been warned, now with the infraction system people cant see when someone has received an infraction so in their eyes they see people getting away with things and thats where some of the 'different treatment' syndrome has come from.
Is there no way old Jimmy could use some of his techno ability and make or add some module that give indications that people had been infracted, they dont really need to see the extent or reasons just the fact that things were not let slip past? |
