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-   -   Global IT outage (https://www.thisisbigbrother.com/forums/showthread.php?t=391863)

bots 20-07-2024 03:51 PM

companies use software at their own risk

user104658 20-07-2024 04:26 PM

Quote:

Originally Posted by bitontheslide (Post 11480452)
companies use software at their own risk

Correct and that'll be firmly within the EULA of the software.

The thing is - it's not even a complex bug, it's just a bad one because

1) it causes a full system crash until fixed and
2) it requires booting into safe mode or root access to delete the affected file
3) it has to be fixed per-computer and can't be rolled out centrally
4) it's on literally tens of millions of computers
5) it's on a tonne of secure systems, which means the root/safe-mode are usually locked except to tech support people.
6) There are nowhere near enough IT support people to fix so many computers in a short timeframe, if they have to physically go to them one by one.

The fix is really simple. If it happened on your home PC you could fix it in 10 minutes with very simple instructions. But as above... the computers it's on (NHS, airports, financial systems etc.) are locked up tight so even if you disseminate instructions on how to fix it, people don't have the admin privileges needed to apply the fix.

It's a series of small things adding up to a huge problem, basically.

James 20-07-2024 04:29 PM

It shows how vulnerable these systems are if so many can fail from a single point of failure.

bots 20-07-2024 04:40 PM

Quote:

Originally Posted by Soldier Boy (Post 11480468)
Correct and that'll be firmly within the EULA of the software.

The thing is - it's not even a complex bug, it's just a bad one because

1) it causes a full system crash until fixed and
2) it requires booting into safe mode or root access to delete the affected file
3) it has to be fixed per-computer and can't be rolled out centrally
4) it's on literally tens of millions of computers
5) it's on a tonne of secure systems, which means the root/safe-mode are usually locked except to tech support people.
6) There are nowhere near enough IT support people to fix so many computers in a short timeframe, if they have to physically go to them one by one.

The fix is really simple. If it happened on your home PC you could fix it in 10 minutes with very simple instructions. But as above... the computers it's on (NHS, airports, financial systems etc.) are locked up tight so even if you disseminate instructions on how to fix it, people don't have the admin privileges needed to apply the fix.

It's a series of small things adding up to a huge problem, basically.

just taking airports as a small example. Every gate has a windows computer. Now multiply that to ever airport in the world. Each one now requires tech maintenance. It will take weeks to fix it

user104658 20-07-2024 04:49 PM

Quote:

Originally Posted by James (Post 11480471)
It shows how vulnerable these systems are if so many can fail from a single point of failure.

And from an external source, too. Key systems should NOT be on an immediate automatic update schedule, updates should be rolled out to non-key systems for a few days, at least, to make sure they're stable before being deployed to things like hospitals, airports and banking. For one because of bugs but yeah, for two, in case of deliberate sabotage being rolled out as a trojan horse hiding in a software update.

user104658 20-07-2024 04:51 PM

Quote:

Originally Posted by bitontheslide (Post 11480477)
just taking airports as a small example. Every gate has a windows computer. Now multiply that to ever airport in the world. Each one now requires tech maintenance. It will take weeks to fix it

If I was an IT tech I'd be grifting for a major pay rise right now :joker:. "Bump my salary 30% permanently and I'll work 16 hour days + weekends for the next two weeks".

bots 20-07-2024 05:11 PM

When i started working as a software developer decades ago, it was like the wild west, but i loved it, because I was 6 months out of Uni and I literally had the chairman of a FTSE 10 company fetching me a cup of coffee when i needed it :joker:

Zizu 20-07-2024 06:18 PM

Global IT outage
 
Quote:

Originally Posted by bitontheslide (Post 11480452)
companies use software at their own risk


How did the software companies wangle that little gem ??

Surely the software company involved ( Crowdstrike) willl lose all their customers and crumble ??

Who is gonna trust their software after this almighty guff ?


Sent from my iPhone using Tapatalk Pro

bots 20-07-2024 06:21 PM

Quote:

Originally Posted by Zizu (Post 11480510)
How did the software companies wangle that little gem ??

Surely the software company involved ( Crowdstrike) willl lose all their customers and crumble ??

Who is gonna trust their software after this almighty guff ?


Sent from my iPhone using Tapatalk Pro

all software is licensed on that basis, it's not something unusual and of course they will retain their customers

Zizu 20-07-2024 07:14 PM

Quote:

Originally Posted by bitontheslide (Post 11480511)
all software is licensed on that basis, it's not something unusual and of course they will retain their customers


Really ?


I will personally avoid their stuff for the rest of my life !

If they can release what they want with impunity what is to stop terrorists starting a company selling cheap software then bringing the whole system to its knees?


Sent from my iPhone using Tapatalk Pro

bots 20-07-2024 07:27 PM

Quote:

Originally Posted by Zizu (Post 11480520)
Really ?


I will personally avoid their stuff for the rest of my life !

If they can release what they want with impunity what is to stop terrorists starting a company selling cheap software then bringing the whole system to its knees?


Sent from my iPhone using Tapatalk Pro

they only have corporate clients i believe

user104658 20-07-2024 07:37 PM

Quote:

Originally Posted by Zizu (Post 11480520)
If they can release what they want with impunity what is to stop terrorists starting a company selling cheap software then bringing the whole system to its knees?

That's not really how it works. Recent events notwithstanding - critical infrastructure wouldn't use "cheap software from a new company" only trusted software... CrowdStrike was well regarded.

In other news, I have a "global tech" stocks & shares ISA and it's tanked by 7% :fist:.

Beso 20-07-2024 08:04 PM

If everyone hadnt left TIBB..we would have been down as well.

Thank you quitters

user104658 20-07-2024 08:11 PM

Quote:

Originally Posted by parmnion (Post 11480538)
If everyone hadnt left TIBB..we would have been down as well.

Thank you quitters

TiBB doesn't use CrowdStrike they have their own proprietary security system for the TiBB servers (James restarts the PC in his bedroom).

Beso 20-07-2024 08:13 PM

Quote:

Originally Posted by Soldier Boy (Post 11480542)
TiBB doesn't use CrowdStrike they have their own proprietary security system for the TiBB servers (James restarts the PC in his bedroom).


:joker:

I hope he waits 30 seconds.


30 seconds james the bb crowd chanted as he rose from his bed for the fifth time that eviction night.


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