Problems with my desktop
 

Since Wednesday my desktop has been undergoing Blue Screen of Death using Firefox

I have tried uninstalling DivX which we thought may have caused a problem and when that did not work I tried a system restore to 31 August

That has not worked

I seem to get BSOD using firefox

For the time being I have switched to Chrome, but am not sure if the problem will surface there.

This is a time when I realise I am not really that much of a computer expert.

This situation may impact on my contributions here :bawling:

Do a system restore.

If that doesn't work try reinstalling firefox.

The exact same thing happened to me. I switched to Chrome too and everything has been fine. It's a better browser too.

You got BSOD as well? :shocked:


SoBig I have done exactly what you suggested and that has not worked.

If it were not for having a fridge delivered tomorrow between 12 and 6, I would be heading off to the new PC World / Techguys in Northumberland Street tomorrow to see if a service I have been paying for since I bought it will deliver

irql not less or equal rings a bell ive been down that road now im not sure why firefox would be triggering it but with me it turned out to be a video driver issue.
maybe reinstalling your graphics card driver will fix it or look for a newer driver for it.

Check the event viewer to see if theres any error messages, it might give you an idea of whats causing the bsod.

What version of windows do you use? If its XP make sure you have updated it to SP3, otherwise the latest firefox wont work properly.

What version of firefox?

When was the last time you cleaned and sorted out your registry.

On Tuesday/Wednesday what did you update/upgrade, install or uninstall?

An IRQL not less or equal problem is normally caused by device criver errors, BIOS probs or incorrect/incomplete upgrades. It often happens when people only occasionally upgrade windows XP consequently they do it piecemeal, often missing out vital updates etc.

Auto update windows, via the MS website and in future leave autoupdate ON, if it still shows it may sometimes with older computers (Intel 386s etc) be necessary to reinstall windows then directly update it to sp3 via the MS website.

After updating windows reinstall devices then go for the latest versions of browsers , antivirus etc.

I have Vista Home Premium

How do you do that with Vista?

DivX was the most recent update, but I Uninstalled that trying to fix it assuming that was the problem [/quote]

This bit gets scary especially when people talk about BIOS and reinstalling Windows and video cards.

Probably not to do with Firefox, maybe a bad driver or something to do with anti-virus or firewall.

Get this program. It will give you a good idea which driver is causing the crash -

http://majorgeeks.com/BlueScreenView_d6200.html

You need to setup Windows to save debugging info. Right click My Computer, choose properties. Then advanced, then choose startup and recovery 'settings.' Think you need to select 'small memory dump' or 'kernel memory dump' if not already selected.

So anyways, tell me more about this fridge....

Doesn't anyone on your Science forum know?

:joker:

This is the fridge


I have already asked on my science forum I am a moderator of.

I just find this part of computing scary as we can not be experts on everything :sad:

LOL!

Asif you've just said that again.

Cool forum:thumbs:

How long has the machine been with you?
I hope you don't need a replacement.

:nono: Bush products don't last long. Buy cheap, buy often.

Hotpoint or Zanussi are the way forward for cold storage.

Now they tell me

Have just been informed that the fridge is on its way and will be here just before 14:00

Now having to de-ices it as fast as possible

LOL. are you stood there blasting it with a hairdryer?

It was a metal pan of water in the icebox and manually removing ice as it loosened

Can't say I've heard of ice causing the BSOD!

Pity none of your science based forum mates are decorators, they might have a hot air gun you could borrow.

hit it really hard. use anything shoes, vases anything

LOL! i

Have you tried updating the drivers for your video card, adapter and soundcard?

Mine was doing the exact same thing as this, It got to the point where it was going on a blue screen as soon as i loaded Firefox.

After trying everything i just binned it and got a new laptop.

I rang the Techguys at PC World as I have a service contract with them expecting to arrange for an engineer to come out.

He said I need to buy a Terra byte external hard drive and back al my data up and then get back to them about reinstalling the operating system, i.e the nuke option to see if it is a software issue, before exploring whether I have a hardware fault.

My sister does not believe I need one because although my system says I have a lot of data, a lot of it will just be programmes which can be reinstalled and he was only saying that as he wants the commission.

Anyway, the Techguy then walked me through uninstalling the graphics driver and rebooting so it re-installs the driver from a copy somewhere on the hard drive

I have not yet tried firefox since then as I am nervous. A friend has told me to uninstall Firefox and then reinstall it. I seem to be using my laptop more.

As a side issue I was supposed to be changing printers this weekend. When a church minister left in may, he passed me on his up to date printer he bought at the same PC World store when I was getting my desktop. I print the church newsletter so they pay for my ink. At the time when he gave it to me, I had just installed a fresh cartridge on my old printer and had one in reserve. The old cartridges are finally depleting and so I was about to change to this new printer before this BSOD started. That would mean uninstalling the driver and software for the old printer and installing the new one. With the problems I am getting I am figuring this is a bad idea. Is that right?

Are you saying the hardware was at fault? :shocked:

I think he was trying to blame it on you Sticks.

Sticks go with what your sister says, MS only put the warning about losing data there to cover their butts, generally speaking when you reinstall an operating system it writes itself in exactly the same places as opposed to when you save some data, which will be wrote in available blocks.

Its only when you have removed some of windows features, like the uninstall information from every update etc, then started saving data there is that possibility.

You will have to reinstall all your programs, shouldnt be a problem though.

As for your printer, there is no need to uninstall your old printer when installing the new one, windows can hold lots of peripheries details available for use. Simply set the new printer as 'default' when installing.

No, he's saying he couldnt be arsed to find a solution!

He's such a lazy ****.

It made me concerned that I was facing a really catastrophic problem here :shocked:

:spin2: