Who works in retail?
 

Just wondering what the worst thing a customers said to you? I got called a little bitch a couple of days ago because they didn't have a customers size in a coat, she said it about me to her boyfriend/husband

I was a bit shocked but the people I work with say that's tame to what I'll get over Christmas :(

I do and ive had a women shout at me because she overspent bitch its not my fault you dont stick to your shopping list

Oh I get it on a daily basis now. I work the tills so by the time they get there they think they have an excuse to be a ****.

The customer is always right.

I hate that saying because they're not always right.

To retail workers its correct.

Just when they don't believe you when you're out of stock for something. It's my job to sell you stuff I'm not going to lie

customers need to die

i was on self scan today and some woman kept shouting "EXCUSE ME!" like bitch i can see your red light st*u

People coming in with 5 minutes to spare

The customers are always right apparently :spin:

Generally not putting stuff back if you don't want it

Retail workers are trained to believe so. This thread is like opening a can of unprofessional worms imo

I'm not allowed on tills yet too young but I'm dreading it because you're stuck there and you have to try and make convo :omgno:

Omg i always do this put something in the trolley get half way round and decide idont want it so put it on the nearest shelf but never in my own place haha

A customer played the race card because she rudely just came into the shop and didn't bother to wait in line and I told her where the queue is nicely and told them I have to serve other people first as they waited.

Kids generally

I just go yeah yeah yeah they get bored in the end

It's unprofessional if someone argues back at work. Venting afterwards in your own time certainly isn't.

I only make conversations with the awkward hag types. The rest I just scan through and say goodbye too.

Never. This thread confirms it. I'd rather shred paper all day for less.

Obviously, it's only unprofessional if you argue with the customer and tell them they're wrong. I have never done that in my life, I just kept it to myself and spoke about it afterwards to my friend after work.

So wrong

I hate it when someone has a trolley full of shopping on the belt and your scanning it through and their stood there like twats taking hours to put a loaf of bread in a ****ing bag

Most people are fine it's just the 3-4 wankers a day

Dont get me started on scanning through carrier ****ing bags

Pretty much everyone brings there own now I'm surprised how well it's worked

How is it wrong?

because it is

I need to avoid tills apparently, my main job is putting the clothes back in size order and I hate when you do it and walk away and 10 minutes later they look like a war zone. Also when something falls on the floor and they walk on it or push their trolly over it

Yep that answers my question...

It did.

nope, every retailer who talk about their customers(which most retailers do) are not in the wrong.. All that matters is that they are professional at work and give the customers amazing customer service whether it's a complaint or enquires etc.

Luke my mum and sister work in retail, I was joking :thumbs:

oh God where do I even begin.. I think the C word was the worst I was called, but I've had people scream in my face and someone even jumped over the counter once.. Thank God I'm out of that ****hole

i haven't experienced anyone rude yet

Haven't had a proper one yet *touch wood* had a woman kick off about carrier bags once (before the charge came in) aside from that it's usually positive, I had a woman the other day who wanted to shake my hand and write a letter to the manager because I provided such good service :hee:

I'm just picturing all of you being those moody emo types that I always bump into at the Asda.:joker: