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Sticks 10-09-2010 09:43 PM

Problems with my desktop
 
1 Attachment(s)
Since Wednesday my desktop has been undergoing Blue Screen of Death using Firefox

I have tried uninstalling DivX which we thought may have caused a problem and when that did not work I tried a system restore to 31 August

That has not worked

I seem to get BSOD using firefox

For the time being I have switched to Chrome, but am not sure if the problem will surface there.

This is a time when I realise I am not really that much of a computer expert.

This situation may impact on my contributions here :bawling:

SoBig 10-09-2010 09:48 PM

Do a system restore.

If that doesn't work try reinstalling firefox.

Sarah. 10-09-2010 10:01 PM

The exact same thing happened to me. I switched to Chrome too and everything has been fine. It's a better browser too.

Sticks 10-09-2010 10:10 PM

Quote:

Originally Posted by Sarah. (Post 3779798)
The exact same thing happened to me. I switched to Chrome too and everything has been fine. It's a better browser too.

You got BSOD as well? :shocked:


SoBig I have done exactly what you suggested and that has not worked.

If it were not for having a fridge delivered tomorrow between 12 and 6, I would be heading off to the new PC World / Techguys in Northumberland Street tomorrow to see if a service I have been paying for since I bought it will deliver

billy123 10-09-2010 11:15 PM

irql not less or equal rings a bell ive been down that road now im not sure why firefox would be triggering it but with me it turned out to be a video driver issue.
maybe reinstalling your graphics card driver will fix it or look for a newer driver for it.

Josy 10-09-2010 11:19 PM

Check the event viewer to see if theres any error messages, it might give you an idea of whats causing the bsod.

Shasown 10-09-2010 11:42 PM

What version of windows do you use? If its XP make sure you have updated it to SP3, otherwise the latest firefox wont work properly.

What version of firefox?

When was the last time you cleaned and sorted out your registry.

On Tuesday/Wednesday what did you update/upgrade, install or uninstall?

An IRQL not less or equal problem is normally caused by device criver errors, BIOS probs or incorrect/incomplete upgrades. It often happens when people only occasionally upgrade windows XP consequently they do it piecemeal, often missing out vital updates etc.

Auto update windows, via the MS website and in future leave autoupdate ON, if it still shows it may sometimes with older computers (Intel 386s etc) be necessary to reinstall windows then directly update it to sp3 via the MS website.

After updating windows reinstall devices then go for the latest versions of browsers , antivirus etc.

Sticks 11-09-2010 04:52 AM

Quote:

Originally Posted by Shasown (Post 3780736)
What version of windows do you use? If its XP make sure you have updated it to SP3, otherwise the latest firefox wont work properly.

I have Vista Home Premium

Quote:

Originally Posted by Shasown (Post 3780736)
What version of firefox?
3.6.9

Quote:

Originally Posted by Shasown (Post 3780736)
When was the last time you cleaned and sorted out your registry.

How do you do that with Vista?

Quote:

Originally Posted by Shasown (Post 3780736)
On Tuesday/Wednesday what did you update/upgrade, install or uninstall?

DivX was the most recent update, but I Uninstalled that trying to fix it assuming that was the problem [/quote]

Quote:

Originally Posted by Shasown (Post 3780736)
An IRQL not less or equal problem is normally caused by device criver errors, BIOS probs or incorrect/incomplete upgrades. It often happens when people only occasionally upgrade windows XP consequently they do it piecemeal, often missing out vital updates etc.

Auto update windows, via the MS website and in future leave autoupdate ON, if it still shows it may sometimes with older computers (Intel 386s etc) be necessary to reinstall windows then directly update it to sp3 via the MS website.

After updating windows reinstall devices then go for the latest versions of browsers , antivirus etc.

This bit gets scary especially when people talk about BIOS and reinstalling Windows and video cards.

James 11-09-2010 06:15 AM

Probably not to do with Firefox, maybe a bad driver or something to do with anti-virus or firewall.

Get this program. It will give you a good idea which driver is causing the crash -

http://majorgeeks.com/BlueScreenView_d6200.html

You need to setup Windows to save debugging info. Right click My Computer, choose properties. Then advanced, then choose startup and recovery 'settings.' Think you need to select 'small memory dump' or 'kernel memory dump' if not already selected.

Zippy 11-09-2010 11:27 AM

Quote:

Originally Posted by Sticks (Post 3779908)
If it were not for having a fridge delivered tomorrow between 12 and 6....

So anyways, tell me more about this fridge....

Stacey. 11-09-2010 11:30 AM

Doesn't anyone on your Science forum know?

Zippy 11-09-2010 11:31 AM

Quote:

Originally Posted by Stacey.x (Post 3782502)
Doesn't anyone on your Science forum know?

:joker:

Sticks 11-09-2010 11:35 AM

Quote:

Originally Posted by Zippy (Post 3782494)
So anyways, tell me more about this fridge....

This is the fridge


I have already asked on my science forum I am a moderator of.

I just find this part of computing scary as we can not be experts on everything :sad:

Stacey. 11-09-2010 11:37 AM

Quote:

Originally Posted by Sticks (Post 3782516)
This is the fridge


I have already asked on my science forum I am a moderator of.

I just find this part of computing scary as we can not be experts on everything :sad:

LOL!

Asif you've just said that again.

GiRTh 11-09-2010 11:45 AM

Cool forum:thumbs:

Jessica. 11-09-2010 11:52 AM

How long has the machine been with you?
I hope you don't need a replacement.

Zippy 11-09-2010 11:53 AM

Quote:

Originally Posted by Sticks (Post 3782516)

:nono: Bush products don't last long. Buy cheap, buy often.

Hotpoint or Zanussi are the way forward for cold storage.

Sticks 11-09-2010 12:20 PM

Now they tell me

Have just been informed that the fridge is on its way and will be here just before 14:00

Now having to de-ices it as fast as possible

Zippy 11-09-2010 12:32 PM

Quote:

Originally Posted by Sticks (Post 3782613)
Now having to de-ices it as fast as possible

LOL. are you stood there blasting it with a hairdryer?

Sticks 11-09-2010 03:24 PM

It was a metal pan of water in the icebox and manually removing ice as it loosened

fingers 11-09-2010 03:36 PM

Can't say I've heard of ice causing the BSOD!

Shasown 11-09-2010 03:37 PM

Quote:

Originally Posted by Sticks (Post 3782966)
It was a metal pan of water in the icebox and manually removing ice as it loosened

Pity none of your science based forum mates are decorators, they might have a hot air gun you could borrow.

Fetch The Bolt Cutters 11-09-2010 03:38 PM

hit it really hard. use anything shoes, vases anything

Stacey. 11-09-2010 03:42 PM

Quote:

Originally Posted by simonsays (Post 3782992)
hit it really hard. use anything shoes, vases anything

LOL! i

Shasown 11-09-2010 04:05 PM

Have you tried updating the drivers for your video card, adapter and soundcard?


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