Trades Description Act
 

Would the TD Act apply to the following situation.?

In a cafe, you order burger and chips and ask for tomato sauce. The waitress brings a Heinz tomato ketchup bottle to the table and you just know straight off that it isn't Heinz.

It's not too bad, tastes ok, so I'm reluctant to say anything.

Ever been in a similar situation?

What did or would you do?

I think I'd just get over it LOL

Trading Standards would cover things like this, I think.

Nah, they don't have to provide a certain brand of sauce and you don't pay for it anyway

Happens all the time in bars. Trying to pass cheap crap off as coca cola/pepsi. As if you cant tell the difference :rolleyes:

Yes but you pay for that, you don't pay for sauce in a restaurant.

Don't really see the problem as long as it tastes fine tbh, it might not actually be Heinz but not like they're obliged to provide it or anything

Good point. :joker:

No, you're missing the point (except Vicky, :D) it's rather dishonest to put it into a heinz ketchup bottle, it's not relevant that I didn't pay for it, I never said anything anyway, not worth making a fuss over even if it is crafty :p but I certainly would have done if for example they had served me cheap cola and advertised it on the menu as Coca Cola.

I just think it's naughty. If they'd brought it in a plain container I wouldn't have given it a second thought.

How can you even taste the difference? Tomato sauce is tomato sauce to me lol

Well you would have taken the sauce whether it was in a heinz bottle or one of those plastic no labeled ones, so I don't see the issue really, it's not like anyone is going to not use it for not being a certain brand :laugh:

...I think that what Niamh's trying to say though Kate is that ketchup isn't a menu item...so they can serve what they like in whatever container they want to....

Only if it said "served with Heinz tomato ketchup"

...go to somewhere, where they have those little Heinz sachets next time....they can't refill those with different ketchup

:nono: tomato sauce is NOT tomato sauce, heinz is far superior.

and Niamh, stop picking on me...

While you're not paying for it, I feel sure Heinz would have something to say about them passing off a generic sauce for their ketchup. Write to Heinz and complain Kate, they may send you free stuff!

lol I'm just saying, it's something free that they give you so you can't really complain about it. They probably get big tubs of it and just put into Heinz bottles cos they're handier for giving to customers

Heinz ketchup is terrible

That would be a bit nasty to get a restaurant in trouble for a free sauce they provide :nono:

pretty much every restaurant does this though

yes, but you are sweet and kind and don't see the evilness in their hearts :hugesmile::hugesmile:, I am a cynical bitch and I feel they are trying to pretend they are giving you Heinz!! Appalling...

Remember, they have gone to the trouble of decanting it from it's original bog standard tub, into a heinz bottle. :nono:

...you need to send that slogan off to Heinz, Kate...

..they might send you a lifetime supply.....and a little handbag one, you can take to cafes

Yeah because they're probably huge and not practical for bringing to peoples tables

The free sauce that is factored in to the cost of your meal, and where they are breaking the law by putting it into the bottle of a trademarked company.

There is no such thing as a free condiment.

well there is if you put the whole bottle in your handbag...along with all the other stuff on the table, and the table as well if it fits.:joker: