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-   -   Paypal/ebay help (https://www.thisisbigbrother.com/forums/showthread.php?t=238364)

Vicky. 25-09-2013 08:53 PM

Paypal/ebay help
 
Right, I have no clue about ebay and stuff but I do know my account is linked with my paypal because I have bought 4 things in the past month and there have been no problems.

I bought a batman utility belt on monday to go with gavins fancy dress costume for saturday. It came today, and I assumed everything was fine since I have the item, but I just checked my online bank and it appears that they refused a direct debit to paypal. I didnt even know they did it by direct debit, I thought the money came out when you actually bought the item..Im sure it as with the other things I bought :bored:

So..do I owe money to the seller, or to paypal itself? And how do I sort this?

Peed off, might end up with negative feedback already through this.

Niamh. 25-09-2013 08:57 PM

Well, my paypal account is linked to my credit card so it comes straight out. Did you set the Paypal account up?

AnnieK 25-09-2013 08:57 PM

You will owe the money to paypal...you can't get negative feedback as a buyer so don't worry about that.

AnnieK 25-09-2013 08:59 PM

PayPal will try and take it again I think...they take it as a direct debit payment if you don't have enough to cover the payment in your paypal account.

Vicky. 25-09-2013 09:00 PM

Will they take it again tomorrow?

Niamh I thought mine was linked to my card, but apparently not :S

AnnieK 25-09-2013 09:03 PM

I think they try in about 3days...they will send you an email probably. I wouldn't worry about it, it's their fault. They shouldn't have told the seller to send the item if the funds weren't cleared.

Vicky. 25-09-2013 09:04 PM

Do you think it would be worth just topping up my paypal account tonight with the money I owe them? So they can take it direct from there with no fuss?

My account doesnt show negative or anything. Infact it says its completed :S

Quote:

23 Sep 2013 Payment To
NO LIMITS (SOUTHWEST) Limited

Completed
Details Payment To NO LIMITS (SOUTHWEST) Limited 5FR022329X0598355 -£11.44 GBP
But bank says

Quote:

25 Sep 13 RETURNED DD 11.44
PAYPAL PAYMENT 11.44

AnnieK 25-09-2013 09:07 PM

That's what I would do. If it says completed the seller has the money...the worst thing is you'll get charged by your bank.

Vicky. 25-09-2013 09:10 PM

Yes thats whats pissing me off. Bank charges :bored:

I didnt even know that they did it via DD. Everything else I have bought I am sure has came out immediately. The most annoying thing is that I had about 20p less than the amount they wanted in my bank when they tried to take it

Josy 25-09-2013 09:25 PM

Yeah the buyer will have the payment or they wouldn't have sent the order so it will be paypal that you owe the money to.

Check you have the email saying your payment was received for the item though?

Also when linking your card up to paypal they take I think 2 or 3 small amounts of money from your account at the beginning then you use those amounts as a pin to confirm the card on your paypal account, did you do that?

Vicky. 25-09-2013 09:30 PM

Quote:

Originally Posted by Josy (Post 6395599)
Yeah the buyer will have the payment or they wouldn't have sent the order so it will be paypal that you owe the money to.

Check you have the email saying your payment was received for the item though?

Also when linking your card up to paypal they take I think 2 or 3 small amounts of money from your account at the beginning then you use those amounts as a pin to confirm the card on your paypal account, did you do that?

The email I got about it

Spoiler:

Quote:

Dear victoria jupp,

You sent a payment of £11.44 GBP to NO LIMITS (SOUTHWEST) Limited (ebay@clarendonimports.com)
Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.

Seller
NO LIMITS (SOUTHWEST) Limited
ebay@clarendonimports.com Note to seller
You haven't included a note.
Shipping address - confirmed
Victoria Jupp
*Nearly forgot to remove* :joker:
United Kingdom
Dispatch details
The seller hasn’t provided any dispatch details yet.

Description Unit price Qty Amount
Adult Licensed Batman Utility Belt Fancy Dress Costume Mens Ladies Dark Knight
Item Number 400362473556 £11.44 GBP 1 £11.44 GBP

Postage and packaging £0.00 GBP
Insurance - not offered ----
Total £11.44 GBP
Payment £11.44 GBP

Payment sent to ebay@clarendonimports.com


Yeah I did the linking thing, though they only did it with one amount.

Josy 25-09-2013 09:34 PM

Yeah definitely paypal you owe the money to then, was there enough in your paypal to pay for that item? it's weird they tried to take the money from your bank if there was.

Vicky. 25-09-2013 09:39 PM

No I never have money in my paypal account..I didnt know I was meant to because other times when I have bought its just took it off my card, if that makes sense? :laugh:

Josy 25-09-2013 09:51 PM

Oh right I get you now, so instead of taking it straight away then they done it later and now you have ended up with a charge?

I would phone the bank and explain to them if you have never phoned about a charge before then they might be nice and reverse the charge :laugh:

They done it for me once but told me it would be the only time they could do it so it's worth a try.

Vicky. 25-09-2013 09:55 PM

Yeah will do that tomorrow, I have never rang them about charges, I normally just moan on a bit to Gav about it but I really feel its not my fault this time :joker:

I need to keep track of whats in my bank I think, I have so many DDs that I dont even know whats going on :laugh:

Locke. 25-09-2013 09:58 PM

Would you be interested in purchasing some Lord of the Rings or Godzilla toys?

Vicky. 25-09-2013 09:59 PM

No thank you :p

Z 25-09-2013 10:25 PM

PayPal sounds a bit like a French person saying people

Mrluvaluva 25-09-2013 10:26 PM

How strange? I have my direct debit card linked to my ebay account, and I very rarely have a balance on paypal. It normally just takes it from my bank account to pay for it. If the bank refused it, then I wonder why paypal sent your payment through? I suppose it's best to ring your bank and find out why they refused it.

Vicky. 25-09-2013 10:27 PM

Quote:

Originally Posted by Mrluvaluva (Post 6395792)
How strange? I have my direct debit card linked to my ebay account, and I very rarely have a balance on paypal. It normally just takes it from my bank account to pay for it. If the bank refused it, then I wonder why paypal sent your payment through? I suppose it's best to ring your bank and find out why they refused it.

Yes this has happened with the other things I have bought. Thats why Im confused.


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