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-   -   A Laptop Problem. (https://www.thisisbigbrother.com/forums/showthread.php?t=293826)

LukeB 22-12-2015 04:00 PM

A Laptop Problem.
 
So my mother has a netbook and it's like 2 months old.. well today she turned it on and it says something about re-boot, i've tried to look for it but it's no where to be seen. Does anyone know how to fix this?

Jason. 22-12-2015 04:01 PM

Doesn't that mean to restart your laptop?

LukeB 22-12-2015 04:05 PM

Quote:

Originally Posted by The Human Santapede (Post 8370086)
Doesn't that mean to restart your laptop?

ive turned it off loads of times and it just comes up with needs a boot.. it's no where to be seen. there isnt even an option. I pressed f10 nothing is there. It dont even have a battery to take out

Jack. 22-12-2015 04:07 PM

Quote:

Originally Posted by SantaPooh (Post 8370098)
ive turned it off loads of times and it just comes up with needs a boot.. it's no where to be seen. there isnt even an option. I pressed f10 nothing is there. It dont even have a battery to take out

Give it a good boot then if that's what it's saying it needs :joker:

Dominic 22-12-2015 04:11 PM

Quote:

Originally Posted by SantaPooh (Post 8370098)
ive turned it off loads of times and it just comes up with needs a boot.. it's no where to be seen. there isnt even an option. I pressed f10 nothing is there. It dont even have a battery to take out

Turn off is different from restart though..

LukeB 22-12-2015 04:13 PM

Quote:

Originally Posted by Brrrrrenda. (Post 8370115)
Turn off is different from restart though..

it's only letting me turn it off, restart isn't an option anwhere

Jason. 22-12-2015 04:17 PM

Is it asking for a disk?

LukeB 22-12-2015 04:20 PM

Quote:

Originally Posted by The Human Santapede (Post 8370128)
Is it asking for a disk?

no(thankfully because netbook don't have a disk slot)

it says

Boot Device Not Found
please install an operating system on your hard disk
(Hard Disk (3F0)

f2 system Diag (done the checks still doesn't work)

the website doesn't help either... i can't even unscrew the netbook and the videos were useless

Jason. 22-12-2015 04:25 PM

I'm looking for solutions online and it's just press F10 and then press it again or something, but you said you've pressed it and it didn't solve the problem. :shrug:

LukeB 22-12-2015 04:27 PM

Quote:

Originally Posted by The Human Santapede (Post 8370144)
I'm looking for solutions online and it's just press F10 and then press it again or something, but you said you've pressed it and it didn't solve the problem. :shrug:

i guess my mother has to take it to a professional then. this is the first time i've failed a laptop fix :fist:

Jason. 22-12-2015 04:29 PM

One person said it needs a new hard drive

Denver 22-12-2015 04:35 PM

Does she have guarantee/insurance on it? If she does take it back to where she got it

Jason. 22-12-2015 04:37 PM

Quote:

Originally Posted by Donder Kebab (Post 8370167)
Does she have guarantee/insurance on it? If she does take it bake to where she got it

My laptop overheats like an oven too

Johnnyuk123 22-12-2015 04:38 PM

Obviously using another pc...
Go to youtube and in their browser search function type in the name of the laptop along with the words... won't boot up (also include the name of windows operating system it is using eg: windows xp or windows 7 or whatever it is). There should be a video online that will walk you through the issue for your specific laptop.

Denver 22-12-2015 04:40 PM

Quote:

Originally Posted by The Human Santapede (Post 8370170)
My laptop overheats like an oven too

I hate Autocorrect I only missed one letter so I don't know where it got bake from :hehe:

LukeB 22-12-2015 04:40 PM

Quote:

Originally Posted by Donder Kebab (Post 8370167)
Does she have guarantee/insurance on it? If she does take it back to where she got it

yeah i think she has idk

Quote:

Originally Posted by Johnnyuk123 (Post 8370171)
Obviously using another pc...
Go to youtube and in their browser search function type in the name of the laptop along with the words... won't boot up (also include the name of windows operating system it is using eg: windows xp or windows 7 or whatever it is). There should be a video online that will walk you through the issue for your specific laptop.

done that already no luck.

Jamie89 22-12-2015 04:40 PM

Could it be a problem with Windows 10? Was it recently installed?

A similar thing happened to my laptop after I installed Windows 10 because it wasn't ready for it apparently (even though the microsoft pop up said it was :fist:) and it sent my laptop into an infinite boot loop :worry: I took it to a shop and they fixed it but it wiped my hardrive!

Jason. 22-12-2015 04:41 PM

Quote:

Originally Posted by Donder Kebab (Post 8370178)
I hate Autocorrect I only missed one letter so I don't know where it got bake from :hehe:

me on kik teas.

LukeB 22-12-2015 04:51 PM

Quote:

Originally Posted by Sleighmie (Post 8370182)
Could it be a problem with Windows 10? Was it recently installed?

A similar thing happened to my laptop after I installed Windows 10 because it wasn't ready for it apparently (even though the microsoft pop up said it was :fist:) and it sent my laptop into an infinite boot loop :worry: I took it to a shop and they fixed it but it wiped my hardrive!

yeah she installed it recently :worry:

Jarrod 22-12-2015 07:10 PM

Quote:

Originally Posted by SantaPooh (Post 8370133)
no(thankfully because netbook don't have a disk slot)

it says

Boot Device Not Found
please install an operating system on your hard disk
(Hard Disk (3F0)

f2 system Diag (done the checks still doesn't work)

the website doesn't help either... i can't even unscrew the netbook and the videos were useless

There was an update for Windows 10 this week and if the update was interrupted or went wrong, it's likely it has corrupted the hard drive. From this message it's basically saying that you don't have an operating system installed on your hard drive - so no Windows at all.

Josy 22-12-2015 07:13 PM

Start it up in safe mode.

Use the recovery tool to reset windows 10 to default.

Edit - never mind I just noticed the error message, you need to edit the bios, probably too complicated if you aren't confident with computers.

LukeB 22-12-2015 07:15 PM

Quote:

Originally Posted by Jarrod (Post 8370409)
There was an update for Windows 10 this week and if the update was interrupted or went wrong, it's likely it has corrupted the hard drive. From this message it's basically saying that you don't have an operating system installed on your hard drive - so no Windows at all.

Quote:

Originally Posted by ~HO~HO~HO~ (Post 8370419)
Start it up in safe mode.

Use the recovery tool to reset windows 10 to default.

Edit - never mind I just noticed the error message, you need to edit the bios, probably too complicated if you aren't confident with computers.

Ahh thanks guys, i will try this tomorrow hopefully it works.

Josy 22-12-2015 07:17 PM

Go into the bios menu and choose Hard Dive as the boot priority Luke.

Josy 22-12-2015 07:19 PM

Quote:

Originally Posted by Sleighmie (Post 8370182)
Could it be a problem with Windows 10? Was it recently installed?

A similar thing happened to my laptop after I installed Windows 10 because it wasn't ready for it apparently (even though the microsoft pop up said it was :fist:) and it sent my laptop into an infinite boot loop :worry: I took it to a shop and they fixed it but it wiped my hardrive!

Lazyness

LukeB 22-12-2015 07:19 PM

Quote:

Originally Posted by ~HO~HO~HO~ (Post 8370432)
Go into the bios menu and choose Hard Dive as the boot priority Luke.

I did that before still nothing but i will try it again just incase i did wrong tomorrow as mother is napping. thanks though


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