Edf energy
 

Edf energy are a bunch of clowns

It was a struggle to find a contact number
I got through to a call centre overseas
They couldn’t speak English to a good standard or understand it
Meter says call help but because I still have gas was told to call back when I don’t have gas because no one will come out

I said there is a problem I’m getting free gas if no one comes out you won’t get any money

So some one in another country might have contacted someone in this country to come out with in three hours

But no one came out last time I phoned and went through the same process

The world is a crazy place

If I were you Sherriff I would put all that in writing and send as an email and keep a copy because eventually at some point someone will realise you are not paying for your gas and if you have proof you have tried to resolve the issue with no success they may waive the charges, I would also be putting aside whatever money you would have been paying in case they hit you with a big bill down the line

It’s all good really
I’m not worried I’ve got the money to pay what I’ve used because there is no such thing as a free lunch.

But even when you try to do the right thing you are dealing with idiots

Yeah I know its the same everywhere...computer says no kind of thing.

I would still email because they might waive the charges down the line if you can prove you tried to sort it

your call to them will be on record, so you have diligently contacted them. If they then choose not to take any action, that's their problem

Edf energy
 

Some of these energy companies are a worrying ..

They say that they’ve done a calculation to convert to Kilowatts to calculate bills yet SOME meters apparently give readings in Kilowatts ..


Sent from my iPhone using Tapatalk Pro

So waited 3 hours and no one turned up

Fire off an email saying you consider the matter is now in their hands to sort out and forget about it

If the metre isn't recording your actual usage they'll try to bill you for estimated usage which can be (almost always is) much higher than what you actually used.

So gas issues resolved nothing to pay for the time I had free gas.

Excellent !!


Sent from my iPhone using Tapatalk Pro

Good result for a change , glad you've got it sorted.

Result! did they turn up unannounced them to sort the meter?

No the meter finally stopped working so I called and because I had no supply they sent out a repair guy

He turned up and said it’s dead I’ll fit a new one I told him the situation about free gas he said it’s dead and there is no record of what’s been used so it’s nothing to pay

Congratulations.

Thanks everyone

on brilliant news

Sticking it to the man.

it's a pity it didn't last a bit longer before conking out :laugh:

At least the better weather is coming now


Sent from my iPhone using Tapatalk Pro