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-   -   Anyone know why I keep getting this popup on my mobile ? (https://www.thisisbigbrother.com/forums/showthread.php?t=397533)

Zizu 26-06-2025 10:46 AM

Anyone know why I keep getting this popup on my mobile ?
 
It appears randomly but constantly..

The email address in question is sending and receiving emails perfectly well ..

https://uploads.tapatalk-cdn.com/202...b40ad8bc5a.jpg


Sent from my iPhone using Tapatalk

Crimson Dynamo 26-06-2025 03:35 PM

A pop-up prompting for IMAP or POP settings when setting up a BT (btinternet.com or btopenworld.com) email account in Outlook or another email client is normal. These settings specify how your email client connects to the BT email servers to send and receive messages. You should configure your email client with the correct IMAP settings for BT, which includes the server address mail.btinternet.com, port 993, and SSL encryption, along with your full email address and password

Kate! 26-06-2025 04:56 PM

@Zizu

Did you resolve it love? X

Zizu 26-06-2025 04:58 PM

Anyone know why I keep getting this popup on my mobile ?
 
[/QUOTE]
Did you resolve it love? X[/QUOTE]


Not as yet .,

I am reluctant to mess with my settings as the email address in question is sending and receiving emails perfectly

I haven’t changed settings at all apart from changing our BT ID password last week


Sent from my iPhone using Tapatalk Pro

Zizu 26-06-2025 05:01 PM

Quote:

Originally Posted by Crimson Dynamo (Post 11663007)
A pop-up prompting for IMAP or POP settings when setting up a BT (btinternet.com or btopenworld.com) email account in Outlook or another email client is normal. These settings specify how your email client connects to the BT email servers to send and receive messages. You should configure your email client with the correct IMAP settings for BT, which includes the server address mail.btinternet.com, port 993, and SSL encryption, along with your full email address and password


Thank you !


Sent from my iPhone using Tapatalk

bots 26-06-2025 05:10 PM

if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story

Zizu 26-06-2025 07:26 PM

Quote:

Originally Posted by bots (Post 11663031)
if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story


Ta !


Sent from my iPhone using Tapatalk

Zizu 26-06-2025 07:28 PM

Quote:

Originally Posted by bots (Post 11663031)
if you go into the mail account settings, it will probably say re-enter your password there. The fact that you can still send and receive email is not necessarily the full story


Na

Went in and no prompt .. looks just fine


Could it simply be a virus or something


Sent from my iPhone using Tapatalk

bots 26-06-2025 08:04 PM

Quote:

Originally Posted by Zizu (Post 11663083)
Na

Went in and no prompt .. looks just fine


Could it simply be a virus or something


Sent from my iPhone using Tapatalk

no, you really cant get a virus on an iphone

Kate! 26-06-2025 08:08 PM

Quote:

Originally Posted by bots (Post 11663098)
no, you really cant get a virus on an iphone

It'll be someone trying to sell Zizu virus protection


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