[Livia]

These people were being ignored by those in power, but I think there's been a huge outpouring of love and support from all over the country.

I was a little worried when one of them blamed the fire service. I remember vividly seeing the firefighters, exhausted and in all their kit, laying on the grass getting a bit of air before going back in. Anyhoo, that said, the messages and statements from loved ones are really poignant, very sad and of course, harrowing.