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Originally Posted by Marsh.
So, what's happening, they're not checking the gamstop list when people sign up, only when they try to withdraw?
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Yup, though I suspect they are checking gamstop and basically, allowing the account through as they know someone signed up on there is likely a compulsive spender so..profits! Thats a bit conspiracy like though, so lets go with they arent checking on signup instead, making them incompetant, rather than purposely exploitative.
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I take it they block the accounts you already had before self-excluding?
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Sometimes. Some just leave them. And allow you to deposit and deposit, then being up gamstop if you request a withdrawal. Thats what unibet did to me. And when I brought up how they left the account open despite my registraton, and have let deposit after deposit go through and have only 'randomly' clicked on when a withdrawal was requested, they claimed I had broke gamstops T&Cs by 'trying to access a gambling account when I was signed up to gamstop'
I posted the email I got in one of the gambling threads..its just utter bollocks. I told them, if they refuse to pay a withdrawal due to a gamstop registration that was made in October 2018 that they are suddenly saying is relevant, then SURELY..any deposits made since october 2018 should also be refunded, as the account was not valid, as they are claiming now? But no, they are keeping all deposits and just blocking the withdrawal, and it seems online regulation allows this. Its not nly unibet this has happened with. Theres a long long list.
And yeah, again before people start, I do take responsibility for my own actins in this. But still think companies should be held to a higher standard and that its simply unfair for casinos to place players in a lose/lose situation on purpose the way they do. And with known problem gamblers too (those already signed up to a 'national database') for ****s sake..
Oh, unibet used the fact that the phone number on my unibet account did not match the one on my gamstop account and thats how the 'mistake' happened. I made the unibet account in 2015 apparently, and its apparently odd that by 2018 I had a different number? They all claim that ONE thing thats diferent on the account, be it phone number or email address, and it 'slips through' the database. Gamstop claim its only 4/5 things that need to match and the account will be caught in the net. But either way, gamstop does have in their T&Cs that its against the 'rules' for problem gamblers to try to log into their old accounts, or to try and make new ones. So obviously they understand gambling addictions 100%..
Edit. The unibet email post is
http://www.thisisbigbrother.com/foru...7&postcount=23