[Kizzy]

Then you would think that would prompt them to treat their staff better the fact it is having such an impact on public perception. For me that should reflect badly on the company not the staff. For staff to strike regularly there must be challenges to several aspects of the contract? Pay and conditions, overtime, health and safety, holiday entitlement, bonuses or pensions.
Why is a company with an annual profit margin that large willing to risk adverse publicity and grounding?