Having worked a kitchen, I can see why it would be a problem. People probably aren't actually paying less when they're getting half price... they'll pay the same and order double. Kitchens only have so much capacity and it can "tip over the line" very easily in unusual circumstances and as soon as you get a backlog, meals start taking ages to get out to tables, things start going cold, and you have the knock-on of reduced table availability because it's taking so long to feed the people who are already there. I was a pub-chef while I was at Uni and one year the bar manager managed to
forget that it was St Patricks day... in a Uni town... with a high Irish student population... and staffed for a normal Thursday... on one of the busiest nights of the year. It was horrendous. I still have flashbacks
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Originally Posted by Kizzy
I can't understand why it's not drive through too, surely then you're isolating and supporting the economy?..
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I think the issue is that it was designed to support businesses that haven't been doing OK, i.e. those without delivery/drive-thru capabilities. Fast food places - based on the queues - have been doing fine since they were allowed to reopen and would be doing fine even without the dine-in option.
To be honest I think if the govt. had had the option, fast food franchises wouldn't have been included in the scheme at all, but I imagine they couldn't legally exclude them because they are technically still "eat-in dining" if you go in. But yeah, the scheme really wasn't designed to help out McDonalds and KFC, who don't need it.