Thread: name and shame companies using Covid as an excuse for poor customer service
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Old 14-10-2020, 10:33 AM #3
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AnnieK AnnieK is offline
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AnnieK AnnieK is offline
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Join Date: Jun 2012
Location: Manchester
Posts: 14,206


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Quote:
Originally Posted by Cherie View Post
oh and if you raise an complaint via email, they will take 28 days to respond

yes I have been an unashamed Karen during this process
Have you tried the I am leaving option, they tend to answer that line quicker
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