Quote:
Originally Posted by rusticgal
Passengers that get 'bumped' when the plane is overbooked....obviously not happy bunnies. It was part of my job to deal with them...
I loved it though....to pacify and reassure and to turn the whole situation around gave me a great deal of satisfaction.
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I would be useless, i would have them sitting on other peoples laps to get them away
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'put a bit of lippy on and run a brush through your hair, we are alcoholics, not savages'