Quote:
Originally Posted by rusticgal
I managed to pacify many angry passengers who didnt get their seat on the plane..  |
Quote:
Originally Posted by rusticgal
Passengers that get 'bumped' when the plane is overbooked....obviously not happy bunnies. It was part of my job to deal with them...
I loved it though....to pacify and reassure and to turn the whole situation around gave me a great deal of satisfaction.
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How did you smooth it over...
Free hotel and bar?..cause I would love that tbh.