[arista]

Originally Posted by Vicky.

My mam was on hold for 2 hours for results of some important test she had. Then the person who answered told her that you can only get results before 4pm and it was now 4.15 so please call back tomorrow. Its ridiculous really. She stood her ground and got the results like, but thats hardly the point. If your system makes a wait time that long, be ****ing flexible with times really. Or preferably, sort the system.

That is so wrong