Quote:
Originally Posted by MTVN
Why should the restaurant be charged for a failed delivery anyway, once the Deliveroo rider collects it then surely its on them
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We don’t get deliveroo round ere so I wasn’t sure if it was like just eat (restaurants own drivers deliver) or Uber Eats (third party drivers that just pick up).
I agree that with the latter, once it’s signed off as collected it then surely becomes the courier’s responsibility
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However in practical terms I don’t think these services would last long like that. As **** as it is for the food outlets, they can afford to absorb the cost of a lost meal far more than the individual courier can, as it’s not even the full cost of the order they’ve lost (they don’t actually “lose” profit they never received).
Maybe the solution is to have it like traditional couriers and you have to sign for your delivery/they take a picture of you receiving it so you can’t claim it didn’t arrive.