[arista]

Originally Posted by Soldier Boy

I've refused and will continue to refuse a smart meter - I simply don't trust the companies enough. However, I do pay on receipt of bill in full every month (bring the balance back to £0 - they ain't skimming interest off my "account credit" either the bastards).

What happened in the OP can only be because she's built up a large deficit... Probably over at least 3 to 6 months of underpayment or not paying at all. I do have full sympathy for people's situation with this of course. It is alarmist for the papers to suggest it could just happen totally at random though, there will have been several months of demand letters.

Nothing wrong with that.