[arista]

[A user in Cambridgeshire - who contacted the
BBC but did not wish to be named - said she had
lost access to her emails.
Her husband died recently and the loss of access
to email was "a complete and utter nightmare".

"It has been unbelievably stressful and upsetting.
My email is my lifeline.
I'm the executor of his will and therefore,
for the last few months, I've been back
and forth with emails.]