[Ammi]

…just to add a little bit to the story because I’m such a person for ‘complete context’ and having the whole story etc…

…I googled Louis Gray from Cardiff, which is obviously the name of the customer …and a first search result from LinkedIn came up….

‘Louis Grey - Consultant in Race Equity, Diversity and Inclusion’…so obviously that was interesting if it was the same person….and reading the Independent article…

‘Louis Gray, who works at Sport Wales as an equality, diversity and inclusion manager, said he was with his four-year-old son at the time, and had gone to buy spray paint to repaint the child’s bicycle helmet in the colours of his favourite mountain bike rider.’….

…so yeah, that’s all interesting information also…as I said earlier, verification of how the interactions went should be hopefully quite straightforward and easy with a body cam …and also, I presume CCTV in the shop as well…