Quote:
Originally Posted by bitontheslide
AI has been used in customer service for a few years already. There will always be jobs, just they will be different
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I think this is 50/50 on being true... it's definitely true that the landscape of work has always shifted with technology and this is just another example.
e.g. clothes used to be made by individual tailors and seamstresses, and then the sewing machine came along and they were made in factories by rows and rows of people on sewing machines, and then factories were automated and now it's just a handful of machine operators with huge automated machines doing the sewing.
Or farming is another example - huge %age of the population once worked in farming, now it's largely automated.
What makes this different is that I think AI will eventually come for something that's traditionally been quite safe... and that's complex non-physical, yet non-creative work.
Anything that requires creative thinking on the fly is safe for a good while yet. Anything "fiddly" or "tricky" in a physical sense is also safe. But things like solicitors... HR... an awful lot of middle management tasks... AI is coming for those.
Essentially the huge difference is that it's coming for middle incomes, not low incomes.
If AI really does take off as expected the only viable choice is to heavily tax it and introduce a UBI.