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Originally Posted by MTVN
Looks like the Letting agent is taking the fall as they did offer to sort the licence and never did it
Still all a bit murky though given she previously said she hadn't realised it was needed - when they'd spoken about it to the agent - and you'd think they'd realise the fee hadn't left their account. I'm sure they'd notice well enough if a month's rent didn't go into their account
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Yes, a full explanation from them.
Still more to come into the press, of course