[hanny08]

Yeah, they'll probably ask about different situations that may arise with customers and what you would do, just make sure you sound confidant in all your answers. I've often found it helpful to know a little bit about the company cos I have been asked what I knew so just look them up on line and just find out where the company has come from and how it's grown and so on. Ask a few questions as well, show an interest to learn more about them. And finally because you'll be dealing with customers, smile alot in the interview and relax as much as you can, even thogh I know thats difficult when your nervous. Good Luck!!