Right as most of you know I bought the iPhone like 4th December (it's on contract) well anyway... I set up insurance and all that jazz and that was that... I got paid the next day and was planning to spend it on Christmas shopping... well to cut a long story short, I went to draw money out on the 8th of December and I realised like £100 has gone missing from my account
so my mum was like "Oh, you probably spent it and not realised..." which I thought I did... but when my mum went to Natwest to get a 3 weeks transaction print-off and when we checked, from 8th to 9th december £109 went missing from my account and wasn't on the transaction.
Well anyway, today me and my mum went to the actual bank and spoke with a manager woman to upgrade my card to Meastro anyway but we brought up the fact that £109 was missing from my account... and when she checked transactions, it was on there under a company called "DCL Global" or something - which we had no clue what it was. The manager lady then said to me; "Before we start anything, have you got a contract phone with Carphone Warehouse?" and I was like "Yeah..."and she goes "Yeah, that's what it is. You're the 3rd person this year to come to us about this.
Basically, Carphone Warehouse SOLD my contact details (ie: house number, address and also my card number, account number and my bank) to one of these phone company people... well to explain that, on like the 7th of December I had a phone call from someone called "Steven" saying he was from the insurance and that my phone insurance would be reduced to whatever ammount he said, I can't remember. He was asking me all this information about my card and stuff and at first I said to him "Well don't you already have my card details
" and then he was like "Yes... but we need this for security purposes" so me being the plank I am, I stupidly give him my card number, the digits on the back of my card. (Not my pin) and didn't think anything of it. But today we discovered that this is where my money has gone because Carphone Warehouse sold my details to this company and they took £109.99 (to be precise) from my bank.
It's annoying because I'm stupid for giving him my details, but how was I too know? The woman said, it happens quite a lot. Also, what makes it worse is that my contract phone is by Direct Debit and they took the money out... which made me go into an overdraft - all because this company stole my money. So now the manager lady said she's hoping to give me my overdraft money back and that she phoned the higher office for the address of this "DCL Global" so we can track them down and get my money back, if not we have to contact the police because it's fraud.
I find it disgusting that the Carphone Warehouse sell peoples details on and then could easily get robbed like I was.
I'm cancelling my current account at the moment, and when I get my Maestro that will be my new card. I'm so annoyed though, that money was my Christmas shopping money... I had to lend money off my parents then.
Just posting so beware and try not to set up a contract phone with Carphone Warehouse, T-Mobile or Vodafone as they all sell your details on.