Quote:
Originally posted by kittysnose
Client calling office with a query or complaint. Bea answers phone and loudly and persistently gives them what for for no apparent reason. 'Well there's no need to be offensive, I'm shocked and deeply upset by what you've just said to me.' And on. And on. And on. Customer calls bosses and Bea sacked. Result.
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Thats a better one than mine,,,