[Angus]

Ben may do "sod all" when it comes to the mundane matters which his minions can deal with - he is doing the most of all when it comes to delivering entertainment and provoking debates.

As regards Keeley being "blunt" - I would say she's just being rude. She doesn't KNOW any of the HMs apart from what she's seen on the telly, she has not built up any friendships or bonds with them on her own merits, so to presume to have the right to tell them anything is bloody obnoxious and arrogant. I've no doubt Ben will ignore her and give her the disdain she deserves. The more Ben is pushed to do something, the more he will NOT do it - is she that dumb that she doesn't know that by now?