[Tom4784]

Originally Posted by Shasown

Its not really about playing to an audience, its about venting, fustration, guilt anger etc, wouldnt it just be better to let them vent off, issue a warning by PM and delete the angry response post? That way it saves an angry reponse incurring a further infraction or ban, which obviously will do nothing to defuse some situations.

The problem with this is the people I'm talking about will still blow up over a warning as they'll see it as an attack. There's no reasoning with these people. There are some exceptions I'll admit where I'll do my best to answer questions within the thread as locking/infracting/deleting will just lead to two more threads in it's place and so on and so forth. The problem is though 99% of the time these threads turn rotten as you'll get people who can't accept infractions even if it's been explained and they ruin it for everyone else. If it wasn't for the minority I think discussions of mod related business would be allowed on the forum it's just that with some people can't face upto the consequences of their actions and blame everyone but theirselves so it creates more trouble for us. There's no helping the people who'll blast off about it as they want to cause drama.

Originally Posted by Shasown

The only times some people(especially me) have been infracted is when they lets say arent quite in command of their faculties, (yeah I suppose you could say shouldnt come onto the forum half cut - like yeah people will listen to that one). So I cop an infraction I want someone to yell at. Its human nature.

I understand what you're getting at but rules are rules really, we can't make exeptions for being drunk as everyone would use that defense to get out of trouble.

Originally Posted by Shasown

Notice I used the word frustration when you get an infraction you get a PM from an unnamed source, obviously its an automated system to help reduce staff workloads and you dont really have any immediate target to respond back to (yes I used the word target deliberately) because of this people respond against the system.

If there was a way to reply to an inbox that could be more regularly monitored by all staff, it would probably help alleviate the angry posts. Or an appeal system that was laid down.

On the appeal thing you can always PM a mod and get a second opinion, I've done it a lot for people and although the result isn't what you always want we still take the time to go over it. Also when an infraction is handed out a thread is automatically created in Tibb Towers where mods often discuss it and there's been a fair few times where it's lead to an infraction being overturned as we've realised we made a mistake and such.

One piece of advice for the Tibb Staff thing though would be to ask a Mod about it directly in a PM rather then going through the Tibb Staff account as only a few people can use it. It's not a perfect system but it allows us to mod quicker and gets things sorted out more efficiently.

Originally Posted by Shasown

See in the modern clime people receive things immediately so they expect immediate responses to their challenges, how about adding an extra line to the infraction notification about who to appeal against the infraction and a time limit for a decision?

We're still members at the end of the day and no member is online 24/7, we all have to wait for responses some time. Saying who gave out an infraction wouldn't allow that mod to respond any quicker. Like I said before, ask any mod and we'll look over it. I won't tell people who gave out what infractions though unless they were given out by me though. You've got some decent ideas though.

Originally Posted by Shasown

One of the worst changes from the old forum was the fact members could see when someone had been warned, now with the infraction system people cant see when someone has received an infraction so in their eyes they see people getting away with things and thats where some of the 'different treatment' syndrome has come from.

Is there no way old Jimmy could use some of his techno ability and make or add some module that give indications that people had been infracted, they dont really need to see the extent or reasons just the fact that things were not let slip past?

The infraction system has it's faults but I think it's got a lot of strengths too, I like the privacy aspect of it personally. It might annoy people if they want to know the state of other people's points but I think it should be upto that person to divulge the information if they wish. I can understand it might be annoying to people as they might think nothing has been done but if we made infractions public some people would abuse it. Again you can always ask a mod by PM if you want to know if any action has been taken, we won't give details but we can at least say we've done something.

The morale of the story here is PM'ing us solves a lot of problems.