Quote:
Originally Posted by Patrick
No offence but Virgin users are quite cheap and aren't getting anywhere.
I mean.. just listen to the name.. would you really want to have 'Virgin' Media.
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Cheeky buggar!!!
Honestly, I can't fault them. Anytime I've had to phone them up, I've had problems fixed, and quickly. Perhaps I've been lucky but I really can't complain. They may not speak English as their first language, but still, I've not had issues with language.
Kazanne, I had BT years ago and found their customer services to be both useless, as well as unpleasant to deal with, it was one of the reasons I left BT - their customer service was terrible. Certainly it was years ago and I would imagine, may have changed.
Current BT users would be in a better position to give you a more upto date opinion on how they find them.