[Ruth]

But the program makers have a duty to not put people in who it could be harmful to - and people do not always know what's good for them, or how they will react in certain situations. The program makers have a responsibility. And let's face it, if everyone coped wonderfully in the house and never got upset, the program makers would not like that - they want people to struggle and have conflict. People getting along wonderfully and loving the experience would not make for good tv, and Endemol know that. So they deliberately pick people who will cause/endure conflict and struggle - because they think it makes for better viewing figures.