Quote:
Originally Posted by ukturtle
Don't worry, I tell people off for foul language too. 
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That's good there are all sorts of bad behaviour in restaurants , far worse than a baby crying imo. The parents in this case did appear to be inconsiderate but that was that doesn't give a complete stranger the right to feel they can infer anything about their parenting skills. The staff, however are trained to be more diplomatic as I'm sure you are and you are a member of staff that's the diffence. Smashing the guy over the head though, is not being the best role model on how to deal with an irate diner
Quote:
Originally Posted by happyland
-Has a very funny image if Ben in my head as a sort of Basil Fawlty like character-
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More of a Manuel, maybe?