I think you're both right. I heard someone saying that a German refused to speak English to him even if he could, because in his country you should speak his language. I find that arrogant. But not giving someone a job for not speaking good English in the UK where the job demands it, is perfectly understandable.
There's another reason for which someone might learn a new language and that's simple pleasure. I know my sister in law was fascinated with Persian poetry and wanted to read them in the original form. She learned the language and ended up pursuing a career in Farsi.
Another problem mentioned before is the schooling system which is catastrophic these days, this rings true for Europe and US alike.
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Originally Posted by Pyramid*
Directly back on topic though: I happen to have a young Polish lad working for me, and he is by far one of the most hard working, respectful, consciencious staff members I have ever had - quick to learn, and as keen as mustard. TBH, he's put staff that have come and gone, to absolute shame: all of whom were your standard very average Brit, who thought the world owed them a living.
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In some cases the Eastern Europeans can be hard working because of their Soviet history where they or their parents had to endure a lot of scarcity while the Brits enjoyed higher standards of living and in time that made them a bit more relaxed.