Quote:
Originally Posted by Vanessa
At my workplace we know in advance that an inspection will take place. Then we make sure everything is done by the book.  |
Exactly.
I used to work at burger king a long time ago and they announced to us which days the mystery shoppers would be in. I understand the managers telling us this because if things went wrong they would be marked down too...but why were THEY told when it was going to happen if its meant to be for quality control :S