Quote:
Originally Posted by daniel-lewis-1985
All i want is as refund.
The goods havent been sent yet and im not waiting like month to recieve it then have to send it back and wait god knows how long to get a full refund.
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Then phone them up and be nice. I know you probably don't feel like it, but that is your best bet. build rapport with the customer service person you speak to. Use phrases like "I'd really appreciate it if we could get this sorted", or "I need your help to iron out an issue with a product I've ordered".
Be over the top nice and they will help.